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Fairfield Mitsubishi - Service Center

Fairfield, CT

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16 Reviews

16 Reviews of Fairfield Mitsubishi - Service Center

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September 13, 2020

I've been a customer for 25 years--leasing, buying, servicing, and occasionally body work. From Saturn to Mitsubishi, the customer service has been consistently excellent. More

by Christine
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rita Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Fairfield Mitsubishi responded

Christine, your wonderful feedback and rating mean a lot to us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Safe travels!

August 02, 2020

Friendly, easy to make an appointment, and I never have a complaint about charges. Vid is a wonderful service manager – I never take my cars anywhere else More

by bocc03
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rita Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wolk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Ursini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vid Sentochnick
Aug 06, 2020 -

Fairfield Mitsubishi responded

Your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fairfield Mitsubishi!

May 29, 2020

Everyone I have dealt with at Fairfield Mitsubishi have been on point from the very beginning. The sales staff from when I walked in to view the inventory, to the closing of the deal and follow up service. More

by Barrera.johnj
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle the service advisor
Jun 12, 2020 -

Fairfield Mitsubishi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fairfield Mitsubishi! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 09, 2020

Very professional, courteous, friendly, and honest. I live an hour away and I do not mind driving to your dealer to have my car service. The employees are very honest and helpful, professional, and co More

by leac4886
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rita Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Ursini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Fairfield Mitsubishi responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Fairfield Mitsubishi! We look forward to your next visit! Take care!

April 18, 2020

Good personable service, nice people fair and honest good turn around time pricing is reasonable and estimates are fair and upfront overall a good experience More

by Jpfinney77
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 20, 2020 -

Fairfield Mitsubishi responded

We appreciate your positive review about your recent experience with us! Here at the Fairfield Mitsubishi Family, we always strive to protect the health and well-being of our community. We look forward to providing excellent service in the future.

February 19, 2020

Very please with the service and their customer focus, felt welcomed and appreciated. Would highly recommend this Mitsubishi facility for all your car servicing needs, without any reservation More

by at38521
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rita Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Mallett
Mar 12, 2020 -

Fairfield Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2019

Efficient They were very friendly,courteous,and efficient. I would definitely recommend this dealership to friends and family. We keep bringing our car back t More

by la.bretagne
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samuel Cannizzaro
Dec 24, 2019 -

Fairfield Mitsubishi responded

Thank you for the high star rating! If you're ever in need of more help, please let us know!

December 14, 2019

Responsive service swift and professional.offered more services for the future.i just wish they offered transportation through out the day.. I’m already paying to get the car fixed. My family has to pay f More

by Chianti
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christina
Dec 16, 2019 -

Fairfield Mitsubishi responded

Hello, thank you; we appreciate all of your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2019

Fast, friendly service, free WiFi, a decent waiting room and free coffee! The cost of service was also half what the website said it would be, so that was a very pleasant surprise. More

by Howard S.
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 16, 2019 -

Fairfield Mitsubishi responded

Howard, thank you so much for the positive review! It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. If you're ever in need of more help, please let us know!

June 17, 2019

Oil change/ tire rotation Service is efficient and friendly, no complaints. There was also a quiet place to read and have a cup of tea. Jay always answers any questions I ha More

by Laurieyoga
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rita Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wolk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Ursini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Cannizzaro, Neal Mallett
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