In one word, the experience was Delightful. The best thing for us was in working with Malak Moulaie directly and not a team. In other words, I never felt their was a gang of salesmen teaming together to push a sale as I felt at other sales lots. Malak was very knowledgeable, flexible and personable. He proactively and intuitively answered unvoiced questions. And Malak’s introduction when I arrived (alone) was professional and respectful. We were not disappointed either, in his value of my husbands time when he later visited.
I can’t speak to price negotiations because my husband qualified for the X Plan. However, I can say that we never felt lesser treatment because of the deal either.
All in all, I would quickly recommend any family and friends to Malak and the sales process at Fairway Ford. I anticipate the same great service from your Service Department in the future.
Thank you for making a personally stressful process into one that I can easily reflect as delightful.