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Faith's Toyota Ford

Westminster, VT

3.5
43 Reviews

6896 Us Route 5

Westminster, VT

05158

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Showing 43 reviews

April 17, 2023

service was great all around good job dealer is easy to work with would recommend them. More

by Superglide_80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service dept
Apr 17, 2023 -

Faith's Toyota Ford responded

Thank you!

April 14, 2023

I showed up they had me scheduled a different day. It was they’re mistake. They got me in still. They asked if I called ahead to make sure they’re was a rental available. I said I was not told to do More

by Iama2kidgrammy
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Apr 15, 2023 -

Faith's Toyota Ford responded

We appreciate your feedback and will be going over this with the team. Thank you

March 27, 2023

I would give a negative stars review if I could, but they don't allow for that. They are the worst dealership I've ever dealt with. I had a finance manager yelling at me because THEY neglected to inform me More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Allen
Mar 29, 2023 -

Faith's Toyota Ford responded

Thank you for the feedback, we are looking into this.

March 14, 2023

Chris and all the staff are great people to with when buying a vehicle, would recommend them More

by Kentm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 15, 2023 -

Faith's Toyota Ford responded

Thank you! Happy we could help!

February 03, 2023

Hands down, the best vehicle purchasing experience I have ever had the privilege of! I cannot say enough excellent things about Casey Bonas, my sales representative, and my finance manager, Colby Bonnette. C More

by kirish2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Bonas and Colby Bonnette
Feb 03, 2023 -

Faith's Toyota Ford responded

Thank you so much for your feedback. We are so happy that our whole team could help and that Colby and Casey represented us so well.

February 02, 2023

This was the easiest and quickest car buying experience I have ever had! My sales rep, Sara, was great! They made car shopping fun! More

by Kdana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Johnson
Feb 03, 2023 -

Faith's Toyota Ford responded

Thank you!

January 28, 2023

Excellent service! Knowledgeable staff and their follow up with me was top notch. A very pleasant buying experience! More

by Maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Scott, Steve, Randy
Feb 03, 2023 -

Faith's Toyota Ford responded

Thank you Maureen!

Feb 03, 2023 -

Faith's Toyota Ford responded

Thank you Maureen!

January 27, 2023

Worked with internet sales, an appraiser and sales manager for a week on a “guaranteed” price for my 2021 F150. We gave them the VIN, full photos of the whole truck, and the Ford account information. More

by Sean G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Internet sales, sales, sales manager, appraiser
Jan 28, 2023 -

Faith's Toyota Ford responded

We are very sorry, the VIN decoded wrong in our system, but we do apologize for this experience.

Jan 28, 2023 -

Sean G responded

This is the first time I have given a bad review for any company because it is usually a waste of time, but I need others to see this so they don’t have the same experience. This experience was especially egregious. Sadly, this could have gone much differently if Steve didn’t treat us like garbage. Your excuse, and it is an excuse, that the VIN decoded wrong is unacceptable in this particular case, and you know that you are in the wrong. We provided every possible documentation about this vehicle including VIN, registration, email submission showing the trim level (and that is what this is all about), full photos showing everything about the truck and a guaranteed offer documented right below the photo of the side of the truck, the Ford account where you obtained the payoff and a week worth of communication where you multiple times guaranteed you would pay us no less than $45,000 and then when we got there offered us $37,000. We are insulted, frustrated and feel very deceived. Please stop making excuses for poor business practice and horrible customer treatment.

December 08, 2022

Bought a used forerunner there last week and very dissatisfied, needs frame repaired as well as power steering and transmission repair. DO NOT TRUST THEM, only dealership that ever screwed me on a de More

by Parrisfamily45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman and sales manager
Dec 08, 2022 -

Faith's Toyota Ford responded

Thank you for the feedback. Give us a call if you have any questions.

December 01, 2022

We bought out our Prius lease. So easy. Experienced, no pressure, sales rep, Chris helped us through. Finance person, Dan, got us the best rate for the balance and in two hours we More

by Lynnesreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, dan
Dec 02, 2022 -

Faith's Toyota Ford responded

Thank you! We are so glad we can help!

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