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Falcone Volkswagen Subaru & Saab - Service Center

Indianapolis, IN

4.8
211 Reviews

211 Reviews of Falcone Volkswagen Subaru & Saab - Service Center

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December 08, 2022

Sales person excellent polite and courteous Service Dept are also good and kind don’t always understand how the pricing always fluctuates what is quoted is not usually what the end is. More

by Be careful
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ermir Bektesoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

They are very helpful and friendly. They took the time to answer all of my questions about my new car More

by dandczoo
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

I had a nail in tire and called Falcone to see about getting it fixed and they got me in the same day. They fixed tire and I was on my way in no time. Very courteous. More

by johndeem
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

I'm the new-ish owner of a 2017 VW Golf Alltrack, retired from the USMC - they offer a 10% discount for military (past to present) Semper Fidelis & Thank You Falcone (I keep forgetting to use it tho - LOL!) More

by LadyCabDrvr
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Very knowledgeable staff and convenient to my home location. Took their time in going over our new vehicle with us. More

by cheryl.pletcher113
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Taylor
July 16, 2022

Steve, Assistant Service Manager at Falcone VW, is always professional and courteous each time I take my car in for any maintenance needs. It's convenient and I am always pleasantly surprised by the final fi More

by Kurt Flick
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Staff are always friendly and courteous when I bring in my Passat. Steve is wonderful. I have complete trust in your service staff. Thank you! More

by Anne K
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Friendly personnel, clean environment, fast service. Betsy was awesome helpful friendly knowledgeable enjoyable wonderful employee More

by mrhaehl
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loan application gal
April 06, 2022

Betsy was Very Personable and Patient in Answering Our Questions as First Time Subaru Owners.,We Love Our 2022 Outback Limited. Even though it Was Purchased From Another Dealer.,We Were Welcomed into the More

by W Gordon
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony In Service
March 15, 2022

Betsy was so helpful from her first "by the way" to the answer to our last question. . We have already been incredibly happy with our Falcone experience. Her service truly reinforced this. More

by Jo-Ann
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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