Falcone Volkswagen Subaru & Saab - Service Center

Helpful service advisors, pleasant waiting/working area and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experien and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experience with them (with the same Subaru Outback by the way 130K) ever since. More

It was a real pleasure spending over an hour today with Betsy learning about all of the electronics built into our new outback. She took the time to be sure we understood how to use all the features we wer Betsy learning about all of the electronics built into our new outback. She took the time to be sure we understood how to use all the features we were interested in using. More

Betsy was awesome! Really enjoyed becoming much more familiar with our Forester Touring. We love our car - it practically drives itself. Thanks again Betsy. It was a great customer experience!💕 familiar with our Forester Touring. We love our car - it practically drives itself. Thanks again Betsy. It was a great customer experience!💕 More

Betsy did a great job going over all the features of our Outback. Used examples effectively, and made sure that we'd feel comfortable contacting her if other questions come up in the future. A nice experien Outback. Used examples effectively, and made sure that we'd feel comfortable contacting her if other questions come up in the future. A nice experience, More

2011 Legacy Engine Light plus 3 others. Shop determined it was the PCV hose from bottom to top of engine Made an appt to replace and once that was done. No lights on the dash. It's fixed. I had been worrie it was the PCV hose from bottom to top of engine Made an appt to replace and once that was done. No lights on the dash. It's fixed. I had been worried because online I saw there were various causes for the engine light, but Falcone's Shop zeroed right in on what the exact problem was. More

Betsy was great went over the car head to toe. This is my first Subaru and she helped my get my Subaru up and working. first Subaru and she helped my get my Subaru up and working. More

This is truly a family business, with excellent customer care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go thr care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go through all of the electronics capabilities, switches, and settings to make it work optimally for me. In addition, COVID adaptations were clearly posted and followed. More

Nick was amazing. Deal done in less than 3 hours! Service manager was terrible. Got quote for remote start, but he wouldn’t honor it Service manager was terrible. Got quote for remote start, but he wouldn’t honor it More

Thoroughly satisfied with my recent visit to Falcone Service. Not only fixed the problem you brought your car in for but check your car completely for any other possible problems. I really like that. I Service. Not only fixed the problem you brought your car in for but check your car completely for any other possible problems. I really like that. I feel like I truly know the condition of my car and can take steps for future maintenance. It gives you confidence that you are driving a safe car, a car that I can count on in any situations I encounter while driving. Thank you Falcone. More

The Love-Encore meeting was so helpful. Betsy provided a tutorial on all the settings and functions of our new Outback. We learned things we never would have noticed or knew were included. This is a must fo tutorial on all the settings and functions of our new Outback. We learned things we never would have noticed or knew were included. This is a must for new Subaru owners. So helpful snd what a great idea! Thank you, Betsy! Well done! More