Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,452 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Contact Dealership
View Awards

65 Hazard Avenue

Enfield, CT

06082

Directions

By Type

Showing 1,453 reviews

July 18, 2020

Very pleasant personnel in service department. Was assisted as soon as I walked into service. Female that waited on me was very pleasant and courteous. When servicing was done it was explained to me More

by nolanf19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
June 26, 2020

Great customer service Had my car serviced and Agnes in the service department went above and beyond to help! I have purchased two Explorers and will definitely do business More

by RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2020 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that Agnes had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Ford of Enfield. Please don't hesitate to reach out if you need anything else.

Helpful 1
June 20, 2020

Dropped my SUV off early to pick it up later in the day received a call service was completed within an hour of drop off. More

by Shelley
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2020 -

Family Ford of Enfield responded

Shelley, Thank you! We appreciate your business and Ken and the team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

Helpful
June 16, 2020

I always feel that they take care of my car as if it was one of theirs. If I didn’t trust them... I wouldn’t be going for 15+ years!!!😘 More

by sillysallyg
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2020 -

Family Ford of Enfield responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

Helpful
June 07, 2020

Super clean well organized and efficient. Scheduled repairs were completed on time at a reasonable price. Ken explained the repairs in great detail. This was very much appreciated. More

by Wbeach9426
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2020 -

Family Ford of Enfield responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

Helpful
June 05, 2020

Expected to have to pay more money for my service but it was surprisingly cheap also they saw me right away and got the job done quick. More

by Hollowking595
Recommend Dealer
Yes
Employees Worked With
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremie Turcotte
Report | Print
Jun 06, 2020 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 04, 2020

John went above and beyond through the whole process. I especially appreciated that he accommodated my work schedule and helped conserve my time by completing the transactions at my home. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty
Report | Print
Jun 04, 2020 -

Family Ford of Enfield responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 03, 2020

Great people to work with They went out of their way to make sure i was happy with my F250. Its a great truck, they even gave me 2 free oil changes which on a diesel is not ch More

by Rusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dale
Report | Print
Jun 04, 2020 -

Family Ford of Enfield responded

Hello Rusty, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
May 30, 2020

F150 oil change and service Family Ford went above and beyond today. They picked up my truck, brought it in for service and delivered it back to me when the service was complete. More

by Garydhagar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brown
Agnes Pusztai
Other Employees : Chris Sarat
Report | Print
May 31, 2020 -

Family Ford of Enfield responded

Thank you, Gary, so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful 1
May 24, 2020

Greg was organized informative and honest. He also assumed ownership of the entire buying process and made it easy as I was unable to go to dealership. Thanks I am enjoying my F150 More

by JAZ
Recommend Dealer
Yes
Employees Worked With
Greg Larouche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2020 -

Family Ford of Enfield responded

Here at Family Ford of Enfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Greg, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
1
...
116
117
118
...
146