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Family Ford of Enfield

Enfield, CT

4.6
1,459 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,459 reviews

April 16, 2024

Great job done by all, great truck. Would purchase from them again. Very good price More

by thawk432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

April 16, 2024

Always pleasant and informative and helpful. The waiting room is clean and nice to have coffee or water available More

by MOORETINA2273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Family Ford of Enfield responded

Tina, Thank you so much for your excellent review! We are so glad that Greg had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

April 15, 2024

Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to More

by mcarragher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 14, 2024

I had a fantastic experience at Family Ford. My job has me traveling the majority of time and they had no issue managing conversation through text message. They adapted their norm to help me wit More

by nlarivee221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Sarat in financing. She was thorough, patient and kind. Amazing experience.
Apr 15, 2024 -

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that Billy, Rick, and our team were able to assist you and that you had such a positive experience.

April 13, 2024

Always get good service at family ford, sometimes prices are a bit high, but the work is good More

by LALU58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

April 06, 2024

The staff was excellent and the work was just fine . I would recommend Family Ford in the future. More

by fppeg@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

They have been good to me for the last 4 vehicles I've bought here. Decent sales folks. Great service. More

by gerrybarnett.c10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Twigg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review, Gerry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

Customer service at the service department was exceptionally good I made my appointment on short notice It was my trucks first service And I also was able to say hello to the sales manager and my More

by djs478478
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
Apr 04, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Good people and very helpful. They have very knowledgeable staff and a good turnaround. Would recommend them to others. More

by YZF891
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keli Morin
Apr 04, 2024 -

Family Ford of Enfield responded

We are very happy to hear Keli provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

Very helpful in fixing your problem. Knowledge of the products. Very accommodating to your needs in getting you in and out in a timely manner. More

by YZF891
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keli Morin
Apr 04, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words for Keli, and for taking the time to leave us this wonderful feedback!