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Family Ford of Enfield
Enfield, CT
1,453 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,453 reviews
July 27, 2022
Service was great everything that was explained and dollar amount approved. Customer service friendly and awesome. dollar amount approved. Customer service friendly and awesome. More
by lavallebarlow59
Verified Customer
Helpful July 21, 2022
Great experience. Bill was lower than the estimate. Work was completed in a timely manner. All around great experience Bill was lower than the estimate. Work was completed in a timely manner. All around great experience More
by f350fairlane
Employees Worked With
July 20, 2022
Everyone is very pleasant and attentive. Quick to accommodate and go above and beyond. Even if it is just to give you directions to somewhere in the building! Quick to accommodate and go above and beyond. Even if it is just to give you directions to somewhere in the building! More
by chrystal_misty
Employees Worked With
July 20, 2022
I bought my 1997 Ford Escort Wagon from Alicia at this Dealership and have always had it serviced here over the years. My Ford Escort is still going strong because of the good service and attention it Dealership and have always had it serviced here over the years. My Ford Escort is still going strong because of the good service and attention it has received here. Ken and Agnes and the others in the service department are very courteous and helpful and always friendly when I come there. I will continue to come to this great place. More
by dotps12
July 20, 2022
The service advisor and service crew did a great job and also took care the recall job. also took care the recall job. More
by GLS321
Employees Worked With
July 17, 2022
I love coming here Agnes that works in the parts and sales department is terrific that's wh I come back. sales department is terrific that's wh I come back. More
by DONNALAN10
July 17, 2022
The service department got me in timely and took care of all of my issues all of my issues More
by Littleredcorvette59
Employees Worked With
July 16, 2022
Great service from everyone who works they go over and above for their customers definitely would go back again above for their customers definitely would go back again More
by debbie.gregoire123
Employees Worked With
July 15, 2022
Very friendly full experiencend and well trained staff. I definitely recommend Family Ford of Enfield to my friends. I definitely recommend Family Ford of Enfield to my friends. More
by Yousaf
Employees Worked With
July 15, 2022
Very clean, separate area from the bays, to check in and out. Very pleasant Service Coordinators, that really know what’s going on. Knew about our recall and told us about another new one on our car (we go out. Very pleasant Service Coordinators, that really know what’s going on. Knew about our recall and told us about another new one on our car (we got notified by mail from Ford 2days after the service was completed) More
by GALOMBA
