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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,870 Reviews

5,870 Reviews of Family Hyundai - Service Center

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April 10, 2019

!st visit very positive This was my first visit for service on my new vehicle. No charge for the 1st service appt. Appt scheduled online which was so simple. I was in and More

by PATRICIA_SEIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the young lady's name that took my service call or the cashier
April 10, 2019

Service & Maintenance I brought my vehicle in for an oil change, the recommended maintenance for reaching 7,500 miles and the recall issued by Hyundai for he engine softwar More

by kelly0176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. was helpful.
April 09, 2019

Service The service staff was friendly and informative. I am thankful they had a loaner car for me to use. I would not have been able to function without it. More

by barbaratvaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich, Service Advisor
April 09, 2019

Waiting time to long I had an appointment at 9:15 am and still took to long....... I was there over an hour and a half, with an appointment scheduled. I finally saw my car More

by 9729LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
April 09, 2019

Repair broken rear view mirror Dealt with Colin, he is always courteous and professional. My mirror was replaced in a timely manner and then the welcome car wash, all in all a posit More

by GRABS4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

The name matches their service Every time I go in for service I feel like I'm apart of the family. The way they greet you coming in all the way until you leave with your issue resol More

by KEVIN.MESSENGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2019

Oil change Excellent service. I was treated with timely service and even had bagels and coffee during my brief wait. My service advisor was Colin Simmons who de More

by JANICETHOMPSON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2019

Colin is great! Colin is great at walking customers through everything that has to take place with their vehicle service. He’s always friendly and patient and takes g More

by tia_smith515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2019

Oil change Service was quick and the service tech was very friendly. My oil change was completed in an hour, with no appointment. Always happy with my service he More

by KROHAN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jessen
April 05, 2019

GREAT Customer Service! The repairs to my car was done to my satisfaction, and the service team specially Mike, was extremely accommodating especially when I needed a rental More

by deniselabuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
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