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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
953 Reviews
Call Service Center (817) 768-2829

953 Reviews of Family Toyota of Burleson - Service Center

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March 13, 2024

The service dept has always took care of me. Ask for Matt he is great. More

by rbbyr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, 5 stars
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Apr 13, 2024 -

Family Toyota of Burleson responded

We're pleased that our team in the service department at Family Toyota of Burleson has been able to meet your needs efficiently. Thank you for sharing this positive feedback about them.

Helpful
March 11, 2024

Thank you EVERYONE was warm, friendly and Professional and the services were fast and speedy I was IN & OUT very quickly !!! 👍🏾😎 More

by Love45meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your glowing review about the seamless experience at Family Toyota of Burleson. We value rapid and professional service delivery and look forward to serving you again.

Helpful
March 09, 2024

Quick service and user friendly facility. Clean environment along with ready to help smiling personnel. More

by clidagoo
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your acknowledgement of the efficient service and clean environment at Family Toyota of Burleson. It's reassuring to know that our personnel were helpful to you.

Helpful
March 09, 2024

Lonnie in the service department is awesome. He has excellent customer service. I would recommend him anytime. More

by awadjie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your compliments towards our team at Family Toyota of Burleson. It's great to see you can highly recommend us based on the service provided. Your support means a lot.

Helpful
March 05, 2024

Quick and great service. I'm so glad to be a Toyota customer. Looking forward to seeing you next time. More

by debsw3400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Molinares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

Appreciated hearing about your positive experience at Family Toyota of Burleson. We're glad you're enjoying our service and being a part of the Toyota family.

Helpful
March 03, 2024

It's a pleasure to come and get my RAV 4 service at Family Toyota, they are awesomely caring and professional. More

by iloveluci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We're grateful for your 5-star rating and feedback on the RAV 4 service at Family Toyota of Burleson. Your positive words motivate our team further to maintain their professionalism and supportiveness.

Helpful
February 29, 2024

I appreciate the customer care provided, and their communication skills in letting me know what my cars needs next to keep me safe. More

by KAlexander
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Mar 01, 2024 -

Family Toyota of Burleson responded

Your feedback means a lot to us at Family Toyota of Burleson. Our team strives to ensure customers understand their vehicle serve needs and are happy you've recognized this. Safe travels!

Helpful 1
February 29, 2024

Rich was very friendly and provided us with a quick car inspection. We will be back! More

by babcockkl
Recommend Dealer
Yes
Employees Worked With
Janet Hembey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your kind words about our team at Family Toyota of Burleson. It's good to hear that the car inspection was done efficiently. We look forward to serving you in the future.

Helpful
February 28, 2024

Second service with the dealership outstanding service. Thank you I travel from Austin because I trust the level of service that Family Toyota delivers. More

by Turbo4247
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Family Toyota of Burleson responded

We appreciate your trust in Family Toyota of Burleson and traveling all the way from Austin for our services. It's an honor to ensure your vehicle is well maintained. Thank you very much.

Helpful
February 28, 2024

Lonnie was super helpful, informative and friendly during the entire process. He told me what I actually needed and advised me on options that I could hold off on until my next scheduled maintenance. I grea More

by Kenny L
Recommend Dealer
Yes
Employees Worked With
Lonnie
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Apr 13, 2024 -

Family Toyota of Burleson responded

Your appreciation for our team member's honesty and transparency is gratefully received. We always aim to build trust at Family Toyota of Burleson, guiding customers honestly through their options. Thank you for recognizing these values in us with your kind review.

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