
Fathers & Sons Audi Porsche Volvo
West Springfield, MA
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209 Reviews of Fathers & Sons Audi Porsche Volvo
"Lied to about Audi Care extended service agreement"
- Squish34I purchased a 2018 Audi Q3 at this dealership in October of 2018. The finance director(Mike DeLuca) sold me Audi Care to cover the first 5 or 6 oil changes, tire rotations, fluids, etc. He said the unused services were refundable if I decided to trade or sell the car. Well, I sold the car 8 months later and they won’t refund me for the unused services. Do not trust this dealership!
Read More"Return Customer...with a Smile!"
- Greg&NadineWe recently purchased our second Audi from Fathers & Sons (Audi of West Springfield). Another great buying experience and great price! We returned based on our prior buying experience and exceptional service over the nearly 8 years we owned our prior Q5. Both Vinnie and "Z" were great on the sales side and Steve the Service Manager is excellent. My wife and I have always felt that buying a car is also buying the ongoing relationship with the dealership as long as you own the car and we've never been disappointed. Not to mention the car is amazing, there is nothing like driving an Audi! Keep up the great work Fathers & Sons!
Read More"Great service for my new car"
- Nonna’s VolvoThe service staff scheduled my appointment, serviced car and provided transportation for me. Very courteous and helpful. Replaced parts needed , call me promptly when car was done and picked me up. Great !!!!
Read More"Recall for Sparkplugs"
- Brenda M FieldThe sparkplugs were replaced in a few hours. The gentleman in the service department was most efficient and friendly. They even cleaned my car inside and out right down to the floormats. Wonderful experience.
Read More"Pleasant experience buying a CPO vehicle "
- SteveI have purchased 15+ cars in my life so far, mostly new. I found a very nice, low mileage, Audi S3 online that looked perfect at Fathers and Sons Audi. The team responded quickly to my email inquiry;set up a test drive. The car was as advertised, with no hidden surprises. They dealt fairly with me on my trade, and processed the paperwork quickly when I came to finalize the deal. I would definitely give them a try if you are in the market for a new or used Audi
Read More"Professional, thorough, and pleasant"
- Husky FanI went in for my regular oil change and Angela pointed out that my inspection was due. Not only did they complete the inspection (saving me an extra trip), but my 20-thousand mile check-up was performed as well. Even though I didn't schedule it, Angela arranged for me to be driven home so I wouldn't have to wait for the extra services. A very nice man named "Dres" drove me, and we chatted the whole way. Overall, a totally enjoyable experience!
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