When I first came to Faulkner Subaru in Bethlehem oh, it was January of 2018. I was interested in buying a used Chevy, and spoke with Ziad. I did not leave with the Chevy, I am happy to admit, because instead I was given the information about the amazing 2018 Subaru Impreza that I have fallen so in love with. Taking me step-by-step through the loan process, and all of the quirks and components to the Impreza, Ziad gave me every inch of detail that one could ever need, answered every question and concern, and gave me every reassurance I needed. He was so thorough and detailed in all explanations given. I would HIGHLY recommend doing business with Ziad when buying any car!