Faulkner Subaru Bethlehem

If you run into a salesman named Ziad Abdelmassih ask if you can have another salesman. I bought a used Subaru from them the price was good they are very high pressure. I had a problem with my Subaru I coul you can have another salesman. I bought a used Subaru from them the price was good they are very high pressure. I had a problem with my Subaru I couldn't get the key out of the ignition on the second day. During the sale they offered me an extended warranty I turned it down. I called them knowing I didn't have an extended warranty just hoping they would do the right thing and stand behind the product they sold being it was only 2 days. That didn't happen. The key problem is sometimes there and sometimes not. It is however a known problem among Subarus. All I had to do was Google it and I did that before I called them. I called them on March 22nd I talked to Ziad he said he would talk to his used car manager and get back to me. It is now March 27th I have not heard a word. It's the not getting a call back that has angered me the most. I was willing to pay to have this problem diagnosed but they didn't even give me that option. Rather Ziad was more of I got your money middle finger to you pal. I would never deal with this dealership again More

Absolutely incredible. Staff is friendly and helpful. I always know my car is in good hands when I bring it to Faulkner Subaru. I'm telling everyone who has a Subaru to use Staff is friendly and helpful. I always know my car is in good hands when I bring it to Faulkner Subaru. I'm telling everyone who has a Subaru to use this dealership for all their service needs. I drive from out of state just to come here. Always a pleasure and I know my car is in great hands. Thank you, Faulkner! More

Very helpful! I love my new car. All questions where answered, will definitely recommend Esteban for your next purchase! I love my new car. All questions where answered, will definitely recommend Esteban for your next purchase! More

All workers were friendly and knowledgeable. The dealership was a comfortable environment and did not feel overwhelming. Ziad did an amazing job helping me find a vehicle, going over the paperwo The dealership was a comfortable environment and did not feel overwhelming. Ziad did an amazing job helping me find a vehicle, going over the paperwork, and explaining all the features of the car. More

Everything was fine. All personal were friendly and knowledgable. The facility was clean with a friendly environment. All personal were friendly and knowledgable. The facility was clean with a friendly environment. More

My Salemsn Sean Corr was very knowledgeable about my Subaru CrossTrex and he went above and beyond to find the color car ai wanted. They make the customer feel welcome and like part of the Subaru Family Subaru CrossTrex and he went above and beyond to find the color car ai wanted. They make the customer feel welcome and like part of the Subaru Family. I will most definitely recommend them to anyone looking for a Subaru. More

I would not recommend getting service done at this dealer. I had a state inspection and tire rotation take over 1 and 1/2 hours. dealer. I had a state inspection and tire rotation take over 1 and 1/2 hours. More

Eric was a pleasure to deal with when we made our purchase and Jared did a nice job of explaining all the intricacies of our new Outback Expedition. purchase and Jared did a nice job of explaining all the intricacies of our new Outback Expedition. More

Very helpful cordial responsive Called me texted me gave me instructions of various parts of car etc etc gave me instructions of various parts of car etc etc More

Started with online team that put together a great deal for me then the sales team took over and got me through financing and intro to service department. Finance was not pushy at all nice change from what for me then the sales team took over and got me through financing and intro to service department. Finance was not pushy at all nice change from what I was use to at other dealerships. They even drove 45 minutes to pick me up so I could get the Forester without my wife using her time. Shout out to Tyler and Anthony both showed great customer service to me. More