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Mark Ficken Ford Lincoln
Charlotte, NC
1,069 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,069 reviews
March 27, 2024
Awesome experience never felt that my time was not valued from the moment I arrived. I got the chance to work with Ashton Jones or AJ, he was great from selection to sale. Very professional, listened to my from the moment I arrived. I got the chance to work with Ashton Jones or AJ, he was great from selection to sale. Very professional, listened to my concerns and I never felt like a number to him. I cannot express how much of a great experience I had at this dealership from everyone that I came in contact with to driving off with my wife dream vehicle. If you are in the area do yourself a favor and stop in and see AJ, he will get you what you need and out of there without the pressure of the car buying experience. More
by Michael Bethea
Employees Worked With
Ashton Jones
Helpful March 01, 2024
My car has been in service for 3 1/2 days to fix an inoperable trunk. $440 just for the diagnostics and no one has gotten back to me. I have called, left text messages but no response. They also did wo inoperable trunk. $440 just for the diagnostics and no one has gotten back to me. I have called, left text messages but no response. They also did work that was not authorized. Complete rip off. When and if I get my car back I will sell it and pick something more reliable. Stay away from this dealership. More
by Schleckj
Employees Worked With
Christiana Reams
March 01, 2024
This is to update my previous negative review. The dealership reached out to me to discuss my issues. They have since resolved my issues and I have to commend them on their service. The dealership reached out to me to discuss my issues. They have since resolved my issues and I have to commend them on their service. More
by Schleckj
Employees Worked With
Christiana Reams
November 28, 2023
Best car purchase experience ever! Salesman was very professional and knowledgeable- highly recommend Tatum Macomson. In addition, after my purchase the dealership was helpful and in Salesman was very professional and knowledgeable- highly recommend Tatum Macomson. In addition, after my purchase the dealership was helpful and interested in answering any questions that I had ( e.g. Phil Coury, Finance). Most important was that the dealership (Malcom and the other personnel that I spoke and met) wanted to ensure that I would be happy with my purchase ( and not in just "moving" cars off the lot.) More
by dianle25
Employees Worked With
Tatum Macomson
October 30, 2023
I had a great experience when purchasing my new Vehicle Mark Ficken Lincoln. Clint Drews was great to work with and took time to make sure I found the car that was right for me. Mark Ficken Lincoln. Clint Drews was great to work with and took time to make sure I found the car that was right for me. More
by mzerona
Employees Worked With
Clint Drews Lincoln Sales
August 30, 2023
Great service and attention to details. Responsive staff in sales and service. Exciting product as well. VERY disappointed to have to bring my new Mach E into service after owning it for Responsive staff in sales and service. Exciting product as well. VERY disappointed to have to bring my new Mach E into service after owning it for 11 days. Bought this car vs. a Tesla because I thought the quality was better. Now we will have to wait and see. More
by greg.s.coffman99
Employees Worked With
Doug Heckler
