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Fenton Hyundai

4.0

574 Lifetime Reviews

16230 Lyndon B Johnson Fwy, Mesquite, Texas 75150
Call (469) 221-8000

Top Reviewed Employees

Ronald  Alfred , automotive consultant , Fenton Hyundai

Ronald Alfred

automotive consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kenneth  Croskey, Sales, Fenton Hyundai

Kenneth Croskey

Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 07, 2019

""I'm A Repeat Customer, I Was "Surprise, Surprised""

- skhugins

"I was truly surprised about the fast and quality service I received from Fenton's Sales and Finance Department. It did not take all day to roll away in a New Car.

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Employees Worked With

Ronald Alfred
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Finance Manager V. Vargus

December 01, 2018

"Never trust these salespeople they lie"

- Get Nothing.Dare

If there is a way of giving less than I star I would. This place including employees don't deserve anything. This is the worst sales crew, they don't know the cars they sale..ask them a question and they run to someone else saying they be back in a few. Taking 5-6 hours to make a purchase when you already know what you want. Messed up financing and screwed up deals. That is all they are good for.

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Employees Worked With

Cowboy never got his last name...

December 01, 2018

"Worst customer service ever had and got screwed on new car"

- Chrisbma09

I bought a new 2018 Hyundai Sonata last week, it had 3200 miles on it, this is my 2nd car from this same dealership and I got no decrease in sale amount for that much milage on the car. Also when I was sold the car it had bird xxxx all over it and had to get it washed off after my test drive, I never got to do a walk around, my salesman was named Dallas and he did a terrible job as he didn't know features or things included in the cars, he had to have someone else come to explain, also he never offered my Savy Driver but said it was installed on all cars in the lot, they also let me leave the lot at night after taking 5 1/2 hours to sell me the car, got ripped off big time because once I get on the road the next day I notice a crack in the middle of my windshield and several scuff marks on the front right side near the headlight mount. I took the car up 2 days later which was the next day they were open and shoes my salesman the areas and he said he would write a we owe you and I could come in Thursday morning and have it fixed, except the windshield I should get a call from Safelite to get a time setup to get fixed. I come up Thursday in service Dept. and they have no notice and then say my salesman is out sick for the day, so I then go up there today which is Saturday, I ask to speak to Sales Manager Rick who takes 1 1/2 hours to meet me in the lobby then proceeds to tell me there is nothing they can do as I drove it off the lot, I explained I was not given a walk around before buying the car and then he said he would see me Monday to see if he could buff it but refused to spray it if it couldn't be buffed out. They have no respect for customers, are liars, and they will do anything to sell a car except make the cost reasonable based on miles and damage and they won't help customers out. I highly disasatisfy this dealership as all service is poor and no one cares about the customers or buyers.

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Employees Worked With

Dallas and Rick

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Photos & Amenities

  • Authorized Parts Store
  • Convenience Store
  • After Hours Drop-Off
  • Television
  • Free WiFi
  • Free Coffee
Fenton Hyundai, Mesquite, TX, 75150