Purchased a 2018 Nissan Titan. After the salesman and I agreed on the deal, the Finance Dept. clerk, named Elvis, was very deceptive in his explanation of why he couldn't allow to financed our own vehicle. We bought the truck anyway and with-in 30 days re-financed it with our preferred source at 3% better. Wasted a lot of time listening to his BS.
Have been in for 2 oil changes now, the first one one took 3-1/2 Hours, and we had scheduled ahead.
The second oil change took 2 Hours, they allow you to see the mechanics at work, thru big glass windows, Management must never see what customers see, they are so SLOW....it is incredible that it takes so long... the Mechanics spend a lot of time talking to each other and laughing , while customers wait. Had apt for 8:00 AM to get in, I left at 10:05 AM... pretty poor..also, by the way, I was the only oil change during the entire 2 hour wait. and then they left greasy handprints on my hood.. and there was no seat protectors laid on the seats and floor mats that most other dealers use.
NO sense in pride of work...