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Ferguson Superstore - Service Center

3.0

2 Lifetime Service Reviews

1601 N Elm Pl, Broken Arrow, Oklahoma 74012

2 Reviews of Ferguson Superstore - Service Center

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March 02, 2018

"Warranty Service"

- WTWJR

Galen did a great job for me. It was a warranty oil change service for a new Subaru. Galen was very personable and communicated with me regularly. I was given a loaner so there was no inconvenience while the Subaru was being serviced. The work was completed on schedule.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Galen Keys
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : James Wilkerson
Mar 06, 2018 -

Ferguson Superstore responded

Thank you for choosing Ferguson Subaru! We're glad to hear Galen provided you with exceptional customer service! We're happy to know you were able to take advantage of our courtesy loaner car service. We appreciate your business. Thank you!

August 25, 2017

"Buyer beware Ferguson nor General Motors fix there product"

- Up set customer

After bying a new pickup from Ferguson superstore that was already damaged when i bought it and fighting them for over ten moths to fix it and dealing with all the lyes and and being told no that they are not going to fix it even after turning them into General Motors which told me that they can not make the car lots fix the issues wrong with my pickup because they are owned by the dealers and they have a choice to fix or not. So if youre thinking of buying a General Motors truck our car i would recomend you not to and save yourself a whole lot of heart ach

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Andrew Tipton
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 28, 2017 -

Ferguson Superstore responded

Thank you for sharing your experience. We are deeply concerned to hear how you were treated by our team. We take criticism seriously. We will look further into your interaction with our team as we strive to improve the shopping experience for our customers. We'd like to speak to you about how to better improve the experience our customers receive. Can you call Stephen Hill at 918.258.1800?

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