Ferman BMW
Palm Harbor, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,696 reviews
BJ is a customer-focused professional, and he represented Ferman and the BMW brands incredibly well. He made my wife and me feel extremely well taken care of, and he's clearly an asset to the business. Next Ferman and the BMW brands incredibly well. He made my wife and me feel extremely well taken care of, and he's clearly an asset to the business. Next time we need service on either of our X5s, we hope we get to work with him! More
Joseph was very helpful and efficient. I felt the explanation of the features by the genius was rushed. We may need to come back in and review the features again. I felt the explanation of the features by the genius was rushed. We may need to come back in and review the features again. More
Excellent experience. Very straight forward and helpful. A good dealer and sales rep. I would buy from them again. Very straight forward and helpful. A good dealer and sales rep. I would buy from them again. More
I have a used BMW. It an easy task because they break down easily.. Anyway, if you need help, you ideally make friends with Cesar in repairs. He understands the pain w It an easy task because they break down easily.. Anyway, if you need help, you ideally make friends with Cesar in repairs. He understands the pain we go through and he tries to help where he can. More
What I like about doing business with Ferman BMW is that sales manager David always makes it an easy buying process for me and doesn't try to squeeze every penny out of me. Over the past few years I've purc sales manager David always makes it an easy buying process for me and doesn't try to squeeze every penny out of me. Over the past few years I've purchased many BMWs from your dealership and their have been times when their was a BMW that I wanted more at another dealership but I would pass on it because I just don't want to deal with the nonsense and xx!! So this is why I will continue to only go to Ferman BMW anytime I want to purchase a BMW vehicle. More
Our recent experience at Ferman BMW in Palm Harbor, FL, was nothing short of exceptional. From the moment we stepped into the dealership, we were greeted with professionalism and warmth that made the entir was nothing short of exceptional. From the moment we stepped into the dealership, we were greeted with professionalism and warmth that made the entire car buying process a pleasure. We planned on potentially ordering a car but were lucky enough to find what we were looking for. Karl Alvarez, the General Manager, demonstrated leadership and a customer-first attitude that clearly reflects throughout the dealership's operations. His approachable demeanor and commitment to ensuring customer satisfaction set the tone for a fantastic experience. I’ve worked with him in the past and have had similar experiences, years ago. Gary Mack and Alex Wolf, the Client Advisors, were instrumental in making my car purchase smooth and stress-free. Their extensive knowledge of BMW vehicles and understanding of our needs helped us make an informed decision without any pressure. Alex’s detailed explanations of the features and benefits of different models were invaluable. The dealership's atmosphere is welcoming, with a well-organized showroom that showcases the latest BMW models in a way that's both inviting and informative. The staff members are courteous and always ready to assist, making you feel valued as a customer. What stood out the most was the team's transparency throughout the negotiation process….pricing, financing options, and warranties, ensuring there were no surprises. This level of honesty is refreshing and builds trust. The efficiency of the sales process, from test driving to finalizing the paperwork, was very good. Gary and Alex made sure everything was ready and answered all our questions, making the purchase of my new BMW a positive experience. Overall, our experience at Ferman BMW was excellent. The combination of a knowledgeable and friendly staff, led by Karl made this dealership stand out. More
Excellent service great presentation snd top notch customer service. We were treated and greeted professionally. The walk-around and presentation of the 2017 BMW X5 was amazing and well explained. The customer service. We were treated and greeted professionally. The walk-around and presentation of the 2017 BMW X5 was amazing and well explained. The customer service was excellent and fast. More