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Ferman BMW - Service Center

4.7

669 Lifetime Service Reviews

31400 US Hwy 19 N, Palm Harbor, Florida 34684

669 Reviews of Ferman BMW - Service Center

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November 16, 2018

"Keeping up with my BMW"

- Station48

It's always a great experience dealing with any of the members that work at Ferman BMW. I always recommend this dealership when someone is looking for a great vehicle to purchase. They Follow up with any questions that you ask and make sure you get the answer you want. Thank you for putting B in BMW for brilliance, because you always exceed every expectation that I ever had. Thanks, Steven Farina.

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Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karl Alvarez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Stone
November 16, 2018

"Excellent "

- GRAYOAKDALE

Exceptional explanation of problem and recommendation for repair. 9 10 11 12 13 14 15 16 17 18 19 20 21 23 24 25 26

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Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2018

"First service experience was great!"

- ckdonnell

Took our 2018 MINI Convertible in for the first 5,000 mile service. Ease of scheduling an appointment on the internet was a big plus. We were greeted by Marc in a friendly and professional way. He kept up appraised of progress and got us out prior to the estimated time. So happy I chose my MINI and doubly happy it was from Ferman!

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Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 16, 2018 -

Ferman BMW responded

Thank you for your review!

November 15, 2018

"Drivetrain malfunction indicator & four wheel alignment"

- RYANWATERCUTTER

Excellent customer service and communication as always!!! You delight your customers and deliver great service! Best dealership in the Tampa Bay area! Thanks so much!

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Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Hawk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jimmy Whaley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Cleaver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 16, 2018 -

Ferman BMW responded

Thank you Ryan for your review!

November 15, 2018

"Great!!!!"

- AKUNZMAN62

I was treated very well and service performed fast! Waiting area very nice. Love the massage chair. Everyone in Service is great including Jamie. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 16, 2018 -

Ferman BMW responded

Thank you for your review!

November 15, 2018

"Fantastic "

- SARACRIBBS1987

Great service! Doug was awesome! Best advisor I have had yet! Keep up the good work, I was in and out in a short amount of time!

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Recommend Dealer
Yes
Employees Worked With
Doug
Nov 16, 2018 -

Ferman BMW responded

Thank you for your review!

November 14, 2018

"Quality work Quality service!"

- LHall

My 2012 Mini was due for expected maintenance with 40,000 miles. In addition, warranty work was needed and it was about time to consider new tires. I had already shopped for tires and was surprised to find the dealership was slightly less than the best price I could find. Paul, the service manager, went out of his way to help me understand questions I had and to explain how to get my tire rebate and one year warranty for road hazards. I would recommend Ferman BMW/Mini without hesitation.

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Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 15, 2018 -

Ferman BMW responded

Thank you for your review!

November 14, 2018

"Visiting from SC"

- hunter.hinshaw

I live in SC and was visiting family for the weekend. Saturday, early afternoon, I started my car and it was idling very rough and had a significant vibration while driving. The team at Ferman were able to take me in, after 2pm (again, it was a Saturday), and get my car fixed the same day so that I could travel home on Sunday. They also followed up with a text on Monday to make sure I made it home safely.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : There were several other people I interacted with but cannot remember names.
Nov 14, 2018 -

Ferman BMW responded

Thank you Hunter for your review!

November 14, 2018

"2015 BMW ///M4 Service"

- jkopko

I continue to be thoroughly impressed with Ferman BMW. Most recently and took my 2015 BMW ///M4 in for standard service. The appointment was flawless, as always. I also asked, at the very last minute, if a minor dent could be removed from my door. Ferman ensured the dent was removed and it looks flawless. Solid / well run dealership!

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Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Ferman BMW responded

Thank you for your review!

November 12, 2018

"Outstanding "

- Bimmer

I had a Prompt and expert experience . Great service! would use this department for all my needs! From the greeter to the valet guy, everything was delightful and went smooth!

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Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Hawk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karl Alvarez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2018 -

Ferman BMW responded

Thank you for your review!!

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