It's always a great experience dealing with any of the members that work at Ferman BMW.
I always recommend this dealership when someone is looking for a great vehicle to purchase.
They Follow up with any questions that you ask and make sure you get the answer you want.
Thank you for putting B in BMW for brilliance, because you always exceed every expectation that I ever had.
Thanks, Steven Farina.
Took our 2018 MINI Convertible in for the first 5,000 mile service. Ease of scheduling an appointment on the internet was a big plus. We were greeted by Marc in a friendly and professional way. He kept up appraised of progress and got us out prior to the estimated time. So happy I chose my MINI and doubly happy it was from Ferman!
My 2012 Mini was due for expected maintenance with 40,000 miles. In addition, warranty work was needed and it was about time to consider new tires. I had already shopped for tires and was surprised to find the dealership was slightly less than the best price I could find. Paul, the service manager, went out of his way to help me understand questions I had and to explain how to get my tire rebate and one year warranty for road hazards. I would recommend Ferman BMW/Mini without hesitation.
I live in SC and was visiting family for the weekend. Saturday, early afternoon, I started my car and it was idling very rough and had a significant vibration while driving. The team at Ferman were able to take me in, after 2pm (again, it was a Saturday), and get my car fixed the same day so that I could travel home on Sunday. They also followed up with a text on Monday to make sure I made it home safely.
I continue to be thoroughly impressed with Ferman BMW. Most recently and took my 2015 BMW ///M4 in for standard service. The appointment was flawless, as always. I also asked, at the very last minute, if a minor dent could be removed from my door. Ferman ensured the dent was removed and it looks flawless.
Solid / well run dealership!