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Ferman BMW - Service Center

4.7

794 Lifetime Service Reviews

31400 US Hwy 19 N, Palm Harbor, Florida 34684

795 Reviews of Ferman BMW - Service Center

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January 15, 2019

"Great"

- JCSSCHWESTER

Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,Great good work,

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Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 14, 2019

"Very satisfying "

- TERIMCCAFFERY

This is the second questionare I filled out but will say my experience was gratifying and pleasant. Would refer anyone with a Mini Cooper to go for servicing.

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Recommend Dealer
Yes
Employees Worked With
Robert Annis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 14, 2019

"Great job done in a good time"

- shotyankeegirl

Had service done for a required service. They are very customer friendly. Nice service are is clean and there are several choices of drinks and snacks. Over all nice visit

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Recommend Dealer
Yes
Employees Worked With
January 14, 2019

"Nick Hawk is always on point!"

- Pangelis322

The Customer service is always exceptional and you are guaranteed to leave the BMW dealership extremely happy. Thank you for always helping in all situations.

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Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 14, 2019

"Excellent customer service "

- DJACK628

Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever service is required.

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Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 14, 2019

"Service rating"

- CEHRLICH1

I wish I could rate the advisor Jimmy as he gave me a discount on the expensive service repairs however am only rating good due to 1) they didn't even wash my car after servicing and they didn't vacuum the vehicle either. Usually after service, repair centers always make sure vehicle is clean upon picking it up. I didn't expect a detail but did expect it to be washed and cleaned for pickup.

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Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2019

"Great service"

- dougwhyte

Jimmy was professional , welcoming and attentive in regards to my request . He also suggested additional services that could be done while the vehicle was in service which was much appreciated.

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Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 10, 2019 -

Ferman BMW responded

Thank you for your review!

January 09, 2019

"Great Service"

- mjfpace

I brought my car in because it was loading bevine pressure while driving. They let me know what other improvements I could make, and fix everything very timely. Now my car runs great!

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Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 10, 2019 -

Ferman BMW responded

Thank you for your review!

January 09, 2019

"Excellent"

- bat_face_girl

Had a great experience, excellent communication and my problem resolved very quickly. Doug also moved my car to a spot where I would be able to pick it up after hours. I’m so grateful.

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Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 10, 2019 -

Ferman BMW responded

Thank you for your review!

January 08, 2019

"Always Great Service!!"

- James

I had my 335is serviced again at Ferman BMW last week. As always, the maintenance team at Ferman was prompt, courteous, and professional. The last time I went to Ferman for a service a part had broken They didn't even charge me for parts or labor and my car's warranty expired a long time ago! I'll continue to use Ferman BMW for all of my service needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 09, 2019 -

Ferman BMW responded

Thank you for your review!

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