Ferman BMW - Service Center

Your salesman tried getting me to buy all new tires when I replaced them one year earlier and only put 10000 miles on. Fortunately, I keep all my receipts so I was able to track what I have had done on my c I replaced them one year earlier and only put 10000 miles on. Fortunately, I keep all my receipts so I was able to track what I have had done on my car. More

Everyone was really nice. Everything went well. Mickey was especially helpful And honest.. Thank you Everything went well. Mickey was especially helpful And honest.. Thank you More

It’s always a pleasure coming in and receiving service. The people that greeted me to the service advisor are all wonderful. The people that greeted me to the service advisor are all wonderful. More

The salesman William Race Alley was great and went above and beyond to make sure I was happy with my purchase. Minimum dealers fees and no hassle. and beyond to make sure I was happy with my purchase. Minimum dealers fees and no hassle. More

My service advisor was courteous and extremely attentive to my needs and priorities. Suggested and recommended needed services without using fear or deceiving tactics like some other high-end dealers. Excel to my needs and priorities. Suggested and recommended needed services without using fear or deceiving tactics like some other high-end dealers. Excellency! More

Awful customer service. I won’t be coming back. Service in a fast food drive thru is better. I won’t be coming back. Service in a fast food drive thru is better. More

Ceasar did a great job handling all the issues that I needed. Everything was done in a very professional manner. needed. Everything was done in a very professional manner. More

Prompt & courteous service. Cesar stayed in constant communication with me. An enjoyable experience. The young lady on the drive was outstanding. A friendly dealership. Cesar stayed in constant communication with me. An enjoyable experience. The young lady on the drive was outstanding. A friendly dealership. More

BMW Ferman took care of the problem my car had quickly and efficiently! I enjoyed working with Caesar, the representative. Always friendly and courteous!! and efficiently! I enjoyed working with Caesar, the representative. Always friendly and courteous!! More

The staff knows customers on a by name basis, comfortable atmosphere when waiting, constant communication with their client to update them & overall great service department. atmosphere when waiting, constant communication with their client to update them & overall great service department. More