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Ferman Chevrolet - Tampa - Service Center

4.6

97 Lifetime Service Reviews

9751 Adamo Dr, Tampa, Florida 33619

97 Reviews of Ferman Chevrolet - Tampa - Service Center

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December 10, 2017

"Very good value."

- Larry

A car to use while my car was serviced makes me feel like the dealerships is serious about customer satisfaction and wants my continued business. Tommy and Howard did a great job.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Tommy Farruggio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Howard Nardin
Dec 11, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

December 09, 2017

"Very good overall experience."

- Happy Customer

Very good overall experience. Technicians went above and beyond to help me out with a problem that I had on my vehicle. Very attentive to detail.

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Recommend Dealer
Yes
Employees Worked With
Brian in Service
Dec 11, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

December 08, 2017

"Great service "

- Dprincess33

Brian was excellent great customer service took care of all my needs excellent service understanding my needs and making sure my expectations were met really great person

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Recommend Dealer
Yes
Employees Worked With
Brian Woolery
Dec 11, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

December 05, 2017

" Very friendly service "

- Dona54321

Super friendly staff always willing to help go out of their way nice clean Facility up-to-date lounge area facility in work area Nice Internet area would fast service

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Recommend Dealer
Yes
Employees Worked With
Ernie Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 06, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

November 19, 2017

"A Pillar dent in brand new Traverse High Country "

- Mick 222

Unfortunately, my new Traverse High Country had a factory dent in the Left A Pillar just above the mirror that we discovered after taking delivery. I consulted with my sales person, Z, and we consulted the body shop. Of course. their solution involved body work and paint! Z and I both agreed that that was not a solution. I had asked about a paint-less dent repair earlier, so Z gave me a "We Owe" and told me the PDR guy would be at the used car lot Friday morning. I found Paul at the used car lot Friday morning. At first he was not hopeful of being of help. He said that if he drilled a hole in the A Pillar he could fix it our in a minute, but he had not drilled a 2018 yet! He tried a "glue and pop" repair several times and was able to get about 90% of the dent out. Not perfect, but much better than it was.

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Recommend Dealer
Yes
Employees Worked With
Zeyad Altuama
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 29, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

November 09, 2017

"Unexpected surprise"

- lrourk30

My service person Jim did everything he could to get my vehicle serviced quickly as possible. Even though the wait was rather long they allowed me to borrow a car to go grab lunch. I actually ended up purchasing another vehicle, but service dept is always accommodating.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Zeyad Altuama
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jim Johnson
Nov 29, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

November 08, 2017

"Warranty work"

- Robin

I purchased a certified used 2015 Corvette. Had a transmission issue. Tried my local dealer with no luck. Tommy, your Customer Experience man was absolutely wonderful and your mechanic knew how to make it like new. Used your body shop a couple of times for rocker panel scratches. They did a factory job of repairing it and were vary affordable ! You guys are the best Dealership I've used ever. Again, Tommy is the man.

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Recommend Dealer
Yes
Employees Worked With
Vincent Michalski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tommy Farruggio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 29, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

November 06, 2017

"Service"

- Corvette guy

Great service, great people, east of appointment, car taken in as soon as I got there. I would recommend Ferman to everyone I know that needs great service.

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Recommend Dealer
Yes
Employees Worked With
Stephen Stanley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 29, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

November 06, 2017

"Service"

- Mjpet13

Great visit. Friendly. Efficient. Great communication. Had the vehicle a year and very pleased with the service received thus far. Will continue going here for service needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 29, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

November 06, 2017

"The overall Best Salesman "

- Froodo

Mazin,was my salesman,he is truly a asset to Ferman Chevrolet. I will send anyone one there, I've had the pleasure of being a Ferman customer in the past, and will continue to be. Thank you love my new 2017 Chevy Trax.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mazin Altuama
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 29, 2017 -

Ferman Chevrolet - Tampa responded

Thank you for your review!

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