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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

4.0
661 Reviews

661 Reviews of Ferman Chevrolet - Tampa - Service Center

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March 26, 2018

Great Service- lmprove Communication Sales staff and service staff need to communicate better! I was told I get two free oil service visits when I purchased the car but the service consul More

by BJGORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Iarrobino, Howard Nardin
Mar 27, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad you had a great experience at the dealership working with everyone and Frank and Howard. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 25, 2018

Great service. I have been dealing with Howard Nardin for a long time and he has given me the best service I've got from any dealership. He needs to be let known how More

by WCROCKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hardin,Howard
Mar 26, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 24, 2018

Awsome Service team. Service team is awesome. Love coming here. From the team checking me in, the advisor and team fixing my car. I dont dread coming here or worry because More

by miss3jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Woolery, David & Lorenzo (service line) , Dave Geiger
Mar 26, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 24, 2018

Brian saved the day! I had a 2:15pm appointment and he noticed that I had been waiting for a while for my service adviser and he stepped in a save me from having a horrib More

by SLIPNFALL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 26, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 23, 2018

Friendly service Wonderful and nice staff. They keep you updated. The only reason I don't give the 5 stars is they didn't clean well the car and found the whole doo More

by Borinica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larhisa
Mar 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 23, 2018

Really Great Service person Merrick was outstanding. kept me informed and the job was done when expected.Everone always treats me very nice and is always helpful. More

by kashu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrick
Mar 23, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 22, 2018

took to long I had 9 am appointment left car. Got a call at noon he didn't have all pricing ready put me on hold 5 min. I said go ahead to front brakes and rotors. More

by KBUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Mar 23, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize for what had happened.. Please contact me at your earliest convenience if you would like to discuss in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 21, 2018

Good Quality Service It was very nice and service was excellent I'm so glad I came there for service.. I'll be soon When it time again Good Job Guys... More

by KALVINEGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Mar 21, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Good service Had good experience on top of the service. I would have no problem referring others to this location. One of the best we experiences I've had in a lon More

by ONEGON2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

A long wait. I arrived for my appointment 30 minutes early at 9:00am and after they got all the information from my car I was told they were running 2 hours behind More

by rebarjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Vogt
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your rating you did not receive the level of service you excepted. I would appreciate the opportunity to speak with you regarding your experience and further assist you. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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