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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,080 Reviews

1,080 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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February 28, 2020

Efficient and great service as always, like they always do. Will definitely come back to ferman Chrysler jeep dodge wesley chapel for service to my car. More

by Travel08
Recommend Dealer
Yes
Employees Worked With
Kevin from service
Mar 02, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 27, 2020

Brought our Van back to Life Recently, our Chrysler Pacifica completely died and had to be towed to Ferman for Service. It was determined that the problem was under warranty, and More

by HernandezFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Service Advisor
Feb 28, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 23, 2020

Kevin handled the visit with professionalism & speed. It was a pleasant experience . He is a good man to have at Ferman. I received the vehicle back in good shape. More

by fknox44
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Feb 24, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 23, 2020

Absolutely love Ferman CJDR on SR54. Staff very helpful, knowledgeable and fare prices.. Absolute pleasure at this dealership.I look forward to returning their again. I know my car is getting looked at corr More

by cnicholis
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L Cooper, Luke Miller
Feb 24, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 20, 2020

Ferman has always been there to take care of all my vehicles needs. Ferman has great service and sales. Service writer Bill and Mike and Kathy in sales not to mention one of the top mechanics Louis. Fe More

by jimklema
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Patrikis
Feb 21, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 19, 2020

Kevin is always a pleasure to work with. He is very knowledgeable and always friendly. This dealership is always clean and maintained very well. All our cars are serviced here. More

by Renedo1967
Recommend Dealer
Yes
Employees Worked With
Kevin H.
Feb 21, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 13, 2020

Working with Rocco is a pleasure. Rocco has been extremely helpful and is exciting to work with concerning accessory projects on my Red Eye. Rocco is an excellent people person and has provided sup More

by H75arley
Recommend Dealer
Yes
Employees Worked With
Rocco and Mike.
Feb 13, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

February 11, 2020

Unable to repair 4wd under factory warranty My Jeep has been in 3 times and it is under factory warranty and they are unable to fix the 4wd. How is it that a Jeep that comes with 4wd as a standa More

by upsetJeepOwner44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Guest
Feb 13, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our Service Manager, Robert Cooper at (813) 285-0713 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 10, 2020

Bill was wonderful to work with. He made sure our car was taken care of by working closely and for us with the warranty company. He was always available throughout the entire service process :) More

by Jemimaj4147
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 12, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 09, 2020

Great experience and service as always Anthony is the best. I arrived for my appointment for an oil change and tire rotation, service was completed within the hour, shortest wait time ever. More

by d1959german
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Feb 12, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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