Ferman Chrysler Jeep Dodge RAM of New Port Richey

Unprofessional, Doesn't know their own policies/ procedures The service advisors are rude, do not know their own policies and procedures. They seem clueless when you ask them a question. Unprofessional. Becky w The service advisors are rude, do not know their own policies and procedures. They seem clueless when you ask them a question. Unprofessional. Becky was a little rude and sarcastic but tried to act like she was being helpful. Steve did not seem to want to get involved to help resolve the issue. Jaime was rude to Becky and was unwilling to help when Becky asked for it. This was in front of the customer-Me and whoever else was standing behind me. More

Sales person was awesome! I was just astatic with Tracy as my salesperson. She worked with me to get me a vehicle I wanted. I was also happy with Jonathan going the extra mile I was just astatic with Tracy as my salesperson. She worked with me to get me a vehicle I wanted. I was also happy with Jonathan going the extra mile and getting me a lower interest rate than originally quoted/approved. My only complaint is that I was never really explained fully about the extra add ons that increased my monthly payment. Everyone was fully aware of my financial situation and ability to make payments. More

In and out super fast! And great service! Becky was great to deal with and super friendly! Service was done in a timely manner! Txt message saying your vehicle are ready are also very convenie Becky was great to deal with and super friendly! Service was done in a timely manner! Txt message saying your vehicle are ready are also very convenient More

Service Team As always, I received prompt, courteous and professional service from Ed and the service team.. I live in St. Pete but will continue to travel to Ferm As always, I received prompt, courteous and professional service from Ed and the service team.. I live in St. Pete but will continue to travel to Ferman New Port Richey to have the service done on my 2016 Renegade that Tina Robinson worked hard for 2 weeks to find just the car I was looking for. Thanks to all at Ferman Chrysler Jeep in New Port Richey! More

Fast and Helpful My experience with Tarek was not what I would have expected when shopping for a car. The entire process was extremely smooth. Tarek was to the point a My experience with Tarek was not what I would have expected when shopping for a car. The entire process was extremely smooth. Tarek was to the point and knowledgeable. He was able to work with me within my budget and get me my dream truck. I would recommend him to anyone shopping for a car! Jonathan in finance explained everything to me a way that did not leave me asking more questions. He was extremely personable and made the process fast and easy. I feel extremely lucky to have had such a great team assist me today. More

Pleasant Transaction Professional , accommodating & no nonsense. Mark Goode and Dennis Mousouris didn't waste my time . Second purchase from them in two weeks . I will b Professional , accommodating & no nonsense. Mark Goode and Dennis Mousouris didn't waste my time . Second purchase from them in two weeks . I will be back. Thanks Guys. More

Broken window I arrived from Canada after many problems with my Pacific. Then my window went down and would not come up. Frustrated I went to your dealership. I tre I arrived from Canada after many problems with my Pacific. Then my window went down and would not come up. Frustrated I went to your dealership. I treated wonderfully! So much so that I decided to return to get my roof repainted too. Dayna was terrific. Informed,understanding and flexible. I wish my dealership at home was as conscientious, Sincerely, Fran Schaus More

Jamie at Ferman CDJR New Port Richey The servicing of my Sebring was performed in a highly professional and courteous manner. I was most impressed by Jamie. After the routine servicing w The servicing of my Sebring was performed in a highly professional and courteous manner. I was most impressed by Jamie. After the routine servicing was performed he explained some remaining items would require work in the near future. I was offered a choice of the sequence with which this additional work would be performed. I had every confidence in Jamie and I trusted his judgement. I had no hesitation in having this work done promptly, and the necessary work was completed two days later. A big 'thank you' is due to Jamie for handling the servicing of my Sebring in such an efficient and pleasant manner. John Geddes More

Quick Service Went in to have the window tumor repaired on our new Pacifica. Becky was great. Job was completed in a couple hours. Genaro helped to get the car rep Went in to have the window tumor repaired on our new Pacifica. Becky was great. Job was completed in a couple hours. Genaro helped to get the car repaired with service quickly. More

New power running boards installed This was pretty simple. Call parts dept and ordered new running boards on Wednesday Scheduled service install on Friday Service van dropped me off This was pretty simple. Call parts dept and ordered new running boards on Wednesday Scheduled service install on Friday Service van dropped me off to work Install completed Friday Thanks Ed More