Ferman Chrysler Jeep Dodge RAM of New Port Richey

Warranty on radioo No matter what the challenge is they will step up and get it corrected. Never question you will walk away satisfied with the service and the quality o No matter what the challenge is they will step up and get it corrected. Never question you will walk away satisfied with the service and the quality of work. More

Saved by your colleague! I had a scheduled appointment at 1 last Friday and I arrived at approximately 12:55 for the service. This was my first time at this service departmen I had a scheduled appointment at 1 last Friday and I arrived at approximately 12:55 for the service. This was my first time at this service department and was interested to see how customers were handled. I was scheduled to work with Jason, but he was still coming back from lunch, so Ed was happy to assist me. I headed over to the customer lounge to enjoy the comfy seats. After an hour and forty five minutes, I started to get a bit antsy, so I headed outside to wait. After about ten minutes, my car pulled up and I was ready to go. However, I proceeded to stand there for another 10 minutes without any word from Jason. At that point, I texted him (he had written to me at the beginning of the appointment) and asked if I should come to his desk or wait for him. Thankfully, Ed was moving in and out of his office area and noticed me waiting while my car was ready. He grabbed me and checked me out. If it wasn’t for Ed, I’d probably be looking for assistance elsewhere. I’ll be sure to ask for him in the future. (Jason could be great to work with, I just don’t know because I never talked to him.) More

New Key & Seat Repair After purchasing the car, we notice that the latch was damaged in the passenger seat. The service department ordered the part and will replace it in After purchasing the car, we notice that the latch was damaged in the passenger seat. The service department ordered the part and will replace it in several days. Additionally, they were able to program a second key for me.. More

Start to Finish Had wonderful people to work with at Ferman. Thanks Jason for getting it done. There was a large choice of vehicles on site to choose from. Very clean Had wonderful people to work with at Ferman. Thanks Jason for getting it done. There was a large choice of vehicles on site to choose from. Very clean on the inside as well. More

Superb Experience I needed to get anew car but had many demands:price range, monthly payment, trade-in and personal preferences. I am sooooo impressed with everyone at I needed to get anew car but had many demands:price range, monthly payment, trade-in and personal preferences. I am sooooo impressed with everyone at Ferman that met every need and have me smiling while driving my beautiful 2019 Dodge Charger. Sales guy, Joe was patient, polite and got my humor. Finance Mgr, Scott is very knowledgeable, savvy and delivered exactly what I needed. GM, Jason checked in from time to time to make sure my needs were being met. What a great team and organization. They have definitely won my business for life! More

Q3002 Pleasurable experience. Dennis and Scott are the best. They explained everything very thoroughly to make it understandable for me. It definitely made Pleasurable experience. Dennis and Scott are the best. They explained everything very thoroughly to make it understandable for me. It definitely made my time at the dealership very short More

great service at Ferman Jason was very knowledgeable with what I was there for. Spot on got me in and out, even got a ride back to work with the great courtesy driver. Jason was very knowledgeable with what I was there for. Spot on got me in and out, even got a ride back to work with the great courtesy driver. More

Dealership made buying a car stressless, for once From the initial test drives to presenting our bottom line offer... just a few texts later, min negotiating, car was purchased week later. This was by From the initial test drives to presenting our bottom line offer... just a few texts later, min negotiating, car was purchased week later. This was by far the easiest new car sales transaction for my wife and I. No stress. They knew where we needed to be financially, and they made it happen. The sales person Roy, was communicative, honest and personable. Overall, a great experience. Will be a returning customer when my wife buys a new vehicle next year. More

Best car buying experience I’ve had Roy and the staff made this car buying experience painless. He is very knowledgable and put me in the exact vehicle I wanted. Will definitely be recom Roy and the staff made this car buying experience painless. He is very knowledgable and put me in the exact vehicle I wanted. Will definitely be recommending this dealership to everyone I know! More

Brand Hicks is the best to ever do it Brandon was amazing. Everything was on point. He showed the me car soon as I walked in. He made getting my first car such a breeze Brandon was amazing. Everything was on point. He showed the me car soon as I walked in. He made getting my first car such a breeze More