Ferman Chrysler Jeep Dodge RAM of New Port Richey - Service Center

I went to have my ABS and ESC lights fixed and they did a great job even giving me a ride home and picking me up when it was done.

Steve at the service department was very professional and recommended that I treat my Jeep Wrangler Unlimited with some maintenance procedures that would extend the life of my vehicle and that would make it run better and more efficiently. After a regular oil change and tire rotation, the technician performed a 27 point inspection and became aware that my rear brakes were getting low and in need of replacement before they start cutting into the rotors. The brakes were promptly replaced. Also, regular maintenance included power steering flush, brake fluid flush and an induction cleaning, all of these procedures will lengthen the life of my vehicle and make it perform as it should. Maintenance means to correct problems before the exist, and it works. I appreciate Steve's interest of maintaining all vehicles that pass his desk. Jamie helped me in the checkout procedure and explained the importance of regular maintenance as it pertains to all vehicles. We are a 3 Jeep family, all from Ferman, and now one vehicle, the Jeep Cherokee, will be passed on to our daughter up in NY, all maintained at Ferman. Always a pleasure to deal with the service department.

Every time I take my car to get maintenance done, they are very efficient and family oriented. I like a business where everyone knows me and takes good care of me. I have taken my car here since I bought it brand new in 2015. When I needed a tire and they didn't have it in stock, they loaned me a brand new jeep to use for the weekend. I would definitely recommend their services.

Service was great. Very friendly. I was in and out within an hour. Comfortable waiting room. I will travel the 1/2 hour for all my service

Absolutely no problems with this dealership or the people who work there. Service above and beyond expectation. Staff very knowledgeable, friendly and quick to help. And car service done right the first time. All I can say is thank you.

I come here every time I need service and they always do a good job and I'm always satisfied with the work. If you need work done on your vehicle I highly recommend this dealer.

The service rep made sure everything went fine and quickly. Great job! Checked brakes and found out that they did not need replacing. Car was cleaned when picked up. Great job!

Very friendly and quick service. there was a guy out by my car before I stopped ready to start my service check. I will go back and recommend to friends

This place is great! They get you in right away and take excellent care of your car. Great people work here, great service! Thanks for your help always.

I was scheduled for 8am for oil & filter change was told it should not take long. After 2 hours I went to the service desk to ask if there was a problem and Steve said it should be there soon. Normally this procedure takes less than an hour with an appointment so I felt it was excessive. Steve apologized but had I known I would have taken the shuttle home and came back later. I have always given you 5 star ratings but had to drop down somewhat this time.