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Ferman Chrysler Jeep Dodge RAM of New Port Richey - Service Center

4.7

335 Lifetime Service Reviews

3939 U.S. Highway 19 N, New Port Richey, Florida 34652

337 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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July 20, 2018

"It’s always Awesome "

- lmservices4772

Becky always makes our service experience Awesome 😊😊😊Becky goes above and beyond her call of duty Excellent Customer Service and has a very blessed happy spirit we love her 😊😎👸

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Recommend Dealer
Yes
Employees Worked With
July 20, 2018

"Oil change"

- Crossroad

I always get an appointment within a few days. Recalls on my journey are always addressed and taken care of. Everyone is always friendly and ready to help in anyway they can.

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Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 19, 2018

"service"

- irwin

great service from jamie. above and beyond what someone would do. i have the same issue before somewhere else and definitely can compare levels of dedication to the company and the brand and to their customers.

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Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you, Irwin!

July 19, 2018

"Great as usual"

- afremer712

The service and staff was simply outstanding. My service advisor, Steve Brawer, conducts himself with a level of professionalism that is second to none. When I leave there, I truly feel as though I am in very good hands. Steve, thanks for all you do and for the way you take care of me.

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Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 19, 2018

"Had to come in for a recall"

- ccollins67

I was notified of a recall, and getting ready for a road trip. I called in, spoke to Steve in service, he said to bring it right in and would take care of it while I waited. Great service.

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Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future, Collins!

July 19, 2018

"Service"

- scott_eline

Had a trouble code that continued to set off the CEL and each time I brought it back Jamie was willing to work through the problem.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review, Scott!

July 19, 2018

"Not sure what this means? "

- 8tina0

Jamie was absolutely amazing! Great customer service!! I will definitely be back. I just moved here from Colorado and you guys got me in fast and took excellent care of me and my vehicle! Thanks!!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future, Tina!

July 19, 2018

"Great, quick service as promised."

- jdwyer3919

All work completed quickly and with a great attitude. I would recommend to others in a hurry to get done. I will return in the future.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Logue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 20, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We look forward to serving you in the future!

July 18, 2018

"Check engine light was on"

- GUY

I had a check engine light then after changing my battery it went out. I had made an appointment but canceled it. Light came back on within 1 day. The dealer provided an appointment the next day. Steve the service technitian was great listening to my story and reassuring. Dealer did significant work in one day returning a repaired vehicle with a detailed explanation. Excellent mechanics, great service technician great dealership. Strongly recommend this dealership and service center to anyone.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 19, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

July 18, 2018

"Great Service"

- BINKY4210

Ferman’s service techs goes above and beyond and is very attentive to the needs of my vehicle. I appreciate great service and would recommend.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kissinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 19, 2018 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thanks for your review!

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