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Ferman Ford Mazda - Service Center

4.8

369 Lifetime Service Reviews

24825 U S Highway 19 N, Clearwater, Florida 33763

370 Reviews of Ferman Ford Mazda - Service Center

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June 23, 2018

"Professional"

- shawn.w.helms

My service rep William was very professional and informative from the time I entered the facility until 2 days later with a follow up phone call. He explained what would take place in great detail and came and checked on me as I was waiting. Very pleased with the experience.

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Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 22, 2018

"Regular scheduled maintenance "

- rogerkibart

Excellent service. Great attitude by all personnel involved vehicle work was performed on time. Great communication regarding progress of work and replacement parts needed Completion of service done on time

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Recommend Dealer
Yes
Employees Worked With
Talon Craft
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mechanic who performed service
Jun 22, 2018 -

Ferman Ford Mazda responded

Thank you for the review!

June 22, 2018

"Great service!! Went above and beyond!"

- KMWOOLLEY9

William was my service consultant and he was so extremely nice and accommodating. He hasn’t me checked in quickly, explained what services were needed, and then made sure I was comfortable in the guest waiting area. I will definitely continue getting my vehicle serviced here.

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Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 22, 2018 -

Ferman Ford Mazda responded

Thank you for the review!

June 22, 2018

"Best Oil Change "

- clydbaker1

The service that was provided was quick. I did not have to wait all day for a oil change. I would visit again. Thanks again. 😀

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Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 22, 2018 -

Ferman Ford Mazda responded

Thank you for the review!

June 21, 2018

"Service my wife’s 2014 Ford Escape "

- dvorbs

William did an excellent job getting our car serviced for our trip out of town. Our Eacape runs like a dream now. Thank you William we will bring back our other vehicles.

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Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 22, 2018 -

Ferman Ford Mazda responded

Thank you for the review!

June 20, 2018

"Courteous and helpful"

- Rlundh

The work was done cpromptly in the estimated time- Every employee I saw was courteous and helpful.. the waiting room was a pleasant place to wait while my car was being repaired.

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Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 20, 2018 -

Ferman Ford Mazda responded

Thank you for the review!

June 20, 2018

"Routine service on vehicle."

- buckeyegal

Prompt appointment scheduling. Very courteous reception and welcoming. Escorted to waiting area, where there were refreshment. Service Department was busy but organized. Cameron seemed calm in the midst of being busy. Vehicle service was completed in a timely manner.

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Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 20, 2018 -

Ferman Ford Mazda responded

Thank you for the review, we look forward to working with you again!

June 19, 2018

"Commercial service upkeep "

- JAUNTSERVICESINC

Great job. We appreciate the friendly service and the great communication. It’s nice to have such a convenient service option esp when servicing our commercial van.

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Recommend Dealer
Yes
Employees Worked With
Talon Craft
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 19, 2018 -

Ferman Ford Mazda responded

Thank you for your review, we look forward to working with you again!

June 19, 2018

"Exceptional service "

- loricollis0

I came in for an oil change and received some of the best customer service I have ever received at a dealership. The gentleman who checked me handled my check in quickly and escorted my to the waiting room. I had a coupon that had expired but he was able to far exceed the coupon rate… My service was free. My car was completed in less than one hour

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Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 19, 2018 -

Ferman Ford Mazda responded

Thank you Lori for your review!

June 19, 2018

"Oil change and pan replacement "

- ken33761

William was very helpful and professional. He went out of his way to make sure I was completely satisfied. A huge asset to the ferman dealership

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Friendliness
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Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 19, 2018 -

Ferman Ford Mazda responded

Thanks for your review, Ken!

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