Ferman Mazda - Brandon - Service Center

Prompt service, lovely, clean waiting area. Never had a bad experience here. Service performed as promised with a very reasonable wait time. This is the third vehicle I’ve purchased here. bad experience here. Service performed as promised with a very reasonable wait time. This is the third vehicle I’ve purchased here. More

Sam was exceptional! They have the friendliest associates and I have no problem ensuring that I am happy and accommodated when having to have my vehicle serviced. and I have no problem ensuring that I am happy and accommodated when having to have my vehicle serviced. More

annual maintenance it was quick but expected more, it only gave me basic stiff, i expected more detailed stuff, it only provided results already knew and missed alot of it was quick but expected more, it only gave me basic stiff, i expected more detailed stuff, it only provided results already knew and missed alot of the issues already present, for example, the doors don't unlock automatically, or the skecking sound when i hit my brakes or me having no brake fluid when i got home, that was missed, i know if was a free exception but i expected more. I was in and out in 15 min even that i question, i didn't even sit down to drink my coffee before my service was complete. More

Best Mazda Dealer in Tampa I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service is excellent. What makes my experience the best is Sam Gunnoe. There are very few people I meet in customer service that truly provide such excellent customer service, and Sam is one of those few people. He is always nice, respectful, understanding, professional, and knows his job. When I move from the Tampa Bay area, I’ll definitely miss this Mazda dealership and good ole Sam. More

The quality of service and the attitude of all the folks in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfuln in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfulness! More

Excellent service and the appointment was on time the atención was good and nice people quit and very good Excellent work. I will come back atención was good and nice people quit and very good Excellent work. I will come back More

Last week I had an 11 a.m. appointment for 2 Recalls in which I asked that my broken side-view mirror be looked at. I had requested a ride home, yet the van had already left. Joe Leggert moved me up in fro which I asked that my broken side-view mirror be looked at. I had requested a ride home, yet the van had already left. Joe Leggert moved me up in front of 2 cars who were left overnight. Jehmari, the mechanic, did the recalls promptly, priced out the mirror and came in to explain along with Joe my options in detail. Their Customer Service was outstanding along with having me done in one hour to drive home! I will be asking for Joe personally anytime I return for Service. THANK YOU BOTH! More

RE: Awesome We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & t We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & to Ferman Mazda. hanks!! :) More

Accommodating and quick. I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also h I scheduled an appt. to fix a software problem that may cause the car to stall. When I got to the appt. I asked the service advisor if I could also have my free first service on my car done at this same appt.. He said sure, no problem. My car was finished in an hour and a half and I was treated with respect. More

Respectful Joseph has been very respectful from the beginning. He is easy to talk to and makes sure the requested work gets completed! I have been to this servic Joseph has been very respectful from the beginning. He is easy to talk to and makes sure the requested work gets completed! I have been to this service department and have not had that same respect before. More