The service was quick and excellent . The service person was very professional and nice. But the car wash was not that good, it left my car with tons of white spots. I think I’ll pass next time on the car wash.
From the inital scheduling to the completion was best experience ever. Soecial kudo’s to Jose Toledo and Bill Compton the shuttle driver . Also called Nissan for assistance spoke with Wendy Pierce and she was exceptional. By far the best experience ive ever had. This is the 10th Nissan my family has leased or purchased in the past 15 years and i look forward to doing more business in the future.
I've had difficulty finding a deal that is professional and can complete a standard service in a reasonable time frame. I was extremely happy with my experience at Ferman and am happy to recommend them. Service Adviser Jose Toledo was outstanding, informative, attentive and kept his commitments.
As soon as I drove up they greeted m by my name and took my car in. In the waiting area they had snacks and drinks for the customers.They completely went over my car and explained everything by details. They had my car ready in a reasonable amount of time. Jose is an exceptional service adviser.