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Ferman Nissan Tampa - Service Center

4.9

156 Lifetime Service Reviews

11001 N Florida Ave, Tampa, Florida 33612

156 Reviews of Ferman Nissan Tampa - Service Center

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August 15, 2018

"Service has always been great. But Jose is the best "

- ceayala51

Great customer service Jose in service was great . Anthony my sale person was fantastic. It is always a pleasure dealing with the staff. Keep up the great service

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Recommend Dealer
Yes
Employees Worked With
Anthony Suda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 14, 2018

"Awesome service "

- Jack40

Xavier, Service advisor and Marc harris always take great care of me when I bring my car to service. Always greeted professionally, And they both keep me advised of the progress. Will Highly recommend Ferman Nissan .

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Recommend Dealer
Yes
Employees Worked With
Marc Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Xavier, Service Advisor
August 10, 2018

"Great service same day"

- ROSECOTON

I called in on Tuesday concerned about my brakes. Xavier asked me to come in at 2pm. Brakes & pads resurfaced & out by 5:30pm! Very pleased!

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Recommend Dealer
Yes
Employees Worked With
Xavier/service manager
August 09, 2018

"outstanding people"

- BRUCE31

The staff is always great to work with. They fully explain everything and get the work done quickly. I Wouldn’t go anywhere else for service.

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Yes
Employees Worked With
Keith Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 08, 2018

"Excellent "

- RISTO2

Service was excellent and everyone was very courteous would use Ferman Nissan for all of the maintenance on my vehicles great job to everyone in n the team

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Recommend Dealer
Yes
Employees Worked With
James Johnson
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lazaro Machado
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 06, 2018

"Great service "

- JAD

I have been taking my vehicle to Ferman Nissan since I bought my car in 2015 I am pleased with their service I once took my car to a local Nissan where I live for a oil change and tire rotation and come to find out they didn’t rotate my tires but charged me for the service. Little did they know I had a bad tire that was always registering lower than my other tires I didn’t tell them and that is how I caught them I will never go back to that place again! I will only trust Ferman Nissan with my vehicle I drive from New Port Richey to Tampa to have them take care of my car! Ferman Nissan is trustworthy and professional.

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Recommend Dealer
Yes
Employees Worked With
Xavier in service department
Aug 08, 2018 -

Ferman Nissan Tampa responded

Thank you for your review!

August 06, 2018

"Great experience "

- thill714

Larry was very clear of what was going on and get me up to date. Even though Jay was not my rep he started the process until Larry became available. Overall I was happy with my experience

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Recommend Dealer
Yes
Employees Worked With
Larry, Jay
Aug 08, 2018 -

Ferman Nissan Tampa responded

Thank you for your review!

August 06, 2018

"Best ever "

- mikebeakea

Marc took the time to be certain we found a vehicle that fit our needs perfectly. We appreciate our vehicle and even after 2 years we still love it. Anytime we have questions or concerns Marc is always quick to get back with us and be sure we are cared for. If we need another vehicle we will definitely be contacting him again.

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Recommend Dealer
Yes
Employees Worked With
Marc Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Larry in service
Aug 08, 2018 -

Ferman Nissan Tampa responded

Thank you for your review!

August 06, 2018

"Always amazed by their top level customer service"

- BRICE207

I came on 8/4 for tire replacement. Service Advisor Xavier was very professional, courteous and attentive. My request was done pretty quickly and the car was washed as well. The Technician also did a great job. I Highly recommend Ferman Nissan. I’ve been going there for the past 5 years and so far I am always satisfied. Keep up the good work guys. Thank you

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Recommend Dealer
Yes
Employees Worked With
Xavier
Aug 08, 2018 -

Ferman Nissan Tampa responded

Thank you for your review!

August 03, 2018

"service review "

- alex_01995

The staff was courteous and my car was serviced in a timely manner while waiting for my vehicle Excellent service. The advisor discussed with me items that needed to be serviced and assisted with prioritizing the services needed for the vehicle

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Recommend Dealer
Yes
Employees Worked With
Larry
Aug 08, 2018 -

Ferman Nissan Tampa responded

Thank you for your review!

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