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Ferrari Maserati of Central New Jersey

2.2

4 Lifetime Reviews

816 Route 1 North, Edison, New Jersey 08817 Directions
Sales: (732) 248-9100

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4 Reviews of Ferrari Maserati of Central New Jersey

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April 06, 2017

"Inexperienced mechanics, horrible customer service"

- tarassuran

Purchased a new Levante from the them. Sales Chris Kang was great and professional. The moment I had to meet with the service problems began. Service department needs to grow a pair, step up and be responsible for mistakes that they made and part that they break. Service lacks professionalism and customer respect. Shane Rotolo, Assistant Service Manager, does not promptly respond to the phone calls or emails. Takes days to know if he got your email and if he will even work on your issue. Service department has no Quality Checks. After several service quality issues they did not bother to QC a car before delivering. As a result one side windshield molding was installed properly, damaged and I had to make another trip to them to replace this part. It took them 1 month to order it. When other dealer said they can have it in 4 days. Also, when installing a car roof rack they managed to install in backwards, ignoring obvious instructions.

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Recommend Dealer
No
Employees Worked With
Shane Rotolo, Chris Kang
March 31, 2016

"Excellent to work with...."

- PorscheGuy

Really enjoyed working with David King during the sales process. I highly recommend this dealer. They went out of their way to make sure I was happy with my purchase.

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Recommend Dealer
Yes
Employees Worked With
David King, Mike Dowd
November 09, 2014

"Knowledgeable staff- amazing experience"

- MasiGTbaby

I purchased my Maserati Granturismo Sport from David King a few weeks back and truly enjoyed my experience. David and the Sales Manager Tony Donato were extremely helpful throughout the entire process and I have already recommended them to several of friends/associates. They were very knowledgeable and straight-forward to deal with, which I appreciated, but in all honesty expected that at this level. I have a very busy schedule, but after my first visit to take a look at the vehicles and find the perfect Granturismo, we were able to handle the rest of the process remotely , ending with them delivering the vehicle to my front door. Amazing experience overall!

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Recommend Dealer
Yes
Employees Worked With
David King
Tony Donato
April 01, 2010

"Fantastic dealer, all work for two year maintenance..."

- bossertrot

Fantastic dealer, all work for two year maintenance service was completed in a timely manner as promissed and price was under original estimate. Car was clean and ready to go. Danny and Mike are a pleasure to deal with and really add to the ownership experience. Top notch.

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Recommend Dealer
Yes
Employees Worked With
Danny and Mike
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