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Fette Infiniti - Service Center

Clifton, NJ

4.2
554 Reviews

554 Reviews of Fette Infiniti - Service Center

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March 24, 2023

Jacques Great honest salesman. Daniel Fette Great! Sam service consultant Great honest. Clean place nice break room. The staff is very courteous. Nice selection of Vehicles. Plus K More

by THEBESTRIVERA
Recommend Dealer
Yes
Employees Worked With
Juan Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques Dermenjian
Mar 27, 2023 -

Fette INFINITI responded

Thank you for taking the time to leave a 5 star review. We look forward to seeing you again.

March 23, 2023

Since I was unable to open the fuel door, it was a Saturday and my car was low on fuel, I stopped by the service Dept. without an appointment and spoke to James McNally the service mgr. He gave me a l More

by FREDDYPET
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Felipe
Mar 27, 2023 -

Fette INFINITI responded

Freddy, we are happy to hear that our service team provided you with a star experience.

January 07, 2023

Very professional and efficient. Very knowledgeable an helpful.. I would definitely recommend the service department. More

by Mcnallyj1532289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Fette INFINITI responded

Thank you for taking the time to leave a 5 star review and recommending our service department. It was a pleasure serving you as a customer.

November 14, 2022

I am very happy with this dealership. They were great to work with when I originally bought my car and very efficient and friendly whenever I’ve brought it in for service. More

by GMa Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Quirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Fette INFINITI responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

November 11, 2022

Beware of the risks in having your vehicle serviced by Fette Infiniti. It was my experience that they are dishonest about repairs needed and will charge obscene prices for parts and labor. When I sought More

by Paul Fasone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Fette
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McNally
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Sam Ortiz has always greeted me with a smile and friendly disposition all the times I have taken my car in for service. She’s knowledgeable, honest, always helpful and Fette Infinity is lucky to have her on More

by mikeyork1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Worse personal interactions I’ve ever experienced. I will NEVER go back to this location!! More

by Scoot007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent M. Grace, Julio Sanchez
Aug 02, 2022 -

Fette INFINITI responded

Thank you for taking the time to provide your feedback. On behalf of the dealership we do apologize for the unsatisfactory experience. We'd like the opportunity to speak with you. Please call us at (973) 320-7508.

June 17, 2022

Do yourself a favor and stay far away from this dealer, especially if you plan to purchase used. Their CPOprog means nothing once you have purchased it - it’s USED and as a result your vehicle will not ge More

by Carchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple service employees
Jun 17, 2022 -

Fette INFINITI responded

Thank you for taking the time to provide your feedback. On behalf of the dealership we do apologize for the unsatisfactory experience. We'd like the opportunity to speak with you. Please call us at (973) 320-7508.

April 19, 2022

Great team, go above and beyond to help you. One of the few dealerships who will provide you with a loaner rather than have you wait if they anticipate a delay. They really respect your time More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Sanchez
Apr 20, 2022 -

Fette INFINITI responded

Sandy, we are so happy to hear that our staff went above and beyond to provide you with an excellent experience. It was a pleasure serving you as a customer and look forward to seeing you again.

March 16, 2022

Pretty straightforward with what the car needs but expensive , every time i go the is atlest a couple of hundreds More

by omarx809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Fette INFINITI responded

Thank you for taking the time to review us. It was a pleasure serving you as a customer.

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