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Fields BMW Northfield

Northfield, IL

3.8
320 Reviews
Fields BMW Northfield is a proud member of Fields Auto Group, which has been selling luxury automobiles since 1971. We have a stunning array of pre-owned and certified pre-owned vehicles to fit every budget. A state-of-the-art BMW Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion. Our BMW Parts Department carries a wide range of parts and accessories to help you maximize your driving experience. Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle and more.
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700 W Frontage Rd

Northfield, IL

60093

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Showing 320 reviews

August 19, 2022

The purpose of this review is to recognize the excellent service I received recently to my 2013 BMW X3. The service department repaired and replaced an oil feed line generating smoke from the exhaust on st More

by Craig Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Luke
Aug 22, 2022 -

Fields BMW Northfield responded

Craig, we love seeing reviews like this! We're overjoyed Brandon offered attentive service that accommodated your repair needs. Drive safely, and thanks for supporting Fields BMW Northfield!

April 23, 2022

Good service. Easy to schedule and prompt updates. Would recommend to others for its service and Ken. More

by yoonwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomohiro Ken Yoshida
Apr 25, 2022 -

Fields BMW Northfield responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Ken and the Fields BMW Northfield team. Drive safely, and we hope to see you back again down the road!

April 21, 2022

Jerry was awesome! Understood my problem and fixed it himself instantly! I was able to drive away within minutes. More

by Nele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Marichal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Fields BMW Northfield responded

Nele, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jerry and the Fields BMW Northfield team. Drive safely, and we hope to see you back again down the road!

April 09, 2022

Pleasant, quick and easy comfort polite. Efficient. The agent was polite and helpful. Task efficient More

by Mobiledoc69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Marichal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Fields BMW Northfield responded

It was our pleasure to assist you with your service needs! Thank you for giving Fields BMW Northfield your business and your glowing review. We hope to see you again!

April 09, 2022

The team at fields were extremely helpful. Chris, Carrie and Steve took excellent care of me. I recommend this dealership. Great service at every position. More

by Lanny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goodrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mcdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Fields BMW Northfield responded

We're glad the Fields BMW Northfield team could be of service, Lanny! Thank you for the amazing review and for being our valued client - we'll be here if you need us down the road!

April 05, 2022

Fields BMW and Jerry my service advisor fixed the car and saved me money on unnecessary work! Thanks Jerry!! More

by ACutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Marichal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Fields BMW Northfield responded

We're glad Jerry and the Fields BMW Northfield team could be of assistance! Thank you for the amazing review and for allowing us to serve you! We hope to see you again.

March 30, 2022

Great full service dealership. Flexible hours, informed staff and affordable. Would highly recommend to purchase a vehicle and keep it in good condition! More

by Alexbyoun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Palomeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
Mar 31, 2022 -

Fields BMW Northfield responded

We truly couldn't have asked for a better review, Alex! Thank you for the excellent feedback and for trusting Fields BMW Northfield with all your car buying and servicing needs. We sincerely appreciate your support! Till next time!

March 19, 2022

Scott our sales rep was excellent to work with and our vehicle purchase went smoothly. Everyone we dealt with in our purchase process were very professional and a pleasure to work with. More

by rantoul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Finkel
Mar 19, 2022 -

Fields BMW Northfield responded

Providing professional care and a memorable purchase experience is always our goal, and we're so glad we hit the mark! We can't thank you enough for putting your trust in Scott and the Fields BMW Northfield team, and we hope you have many happy miles on the road ahead of you!

March 14, 2022

Worked with Michael McGuire. He did a excellent job in our purchase of a CPO BMW. We bought the car from out of state with no issues. Michael answered all my questions in a More

by william.a.michaels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jori Renc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McGuire
Mar 14, 2022 -

Fields BMW Northfield responded

Hi William - Thank you for leaving Fields BMW Northfield a five-star review! It is fantastic to hear about your positive buying experience with Michael. We will be sure to let him know that his standout customer service and quick response times helped us earn your business. Enjoy your new-to-you BMW!

March 09, 2022

The service department was very thorough and efficient when providing maintenance for my BMW 540i xdrive. More

by Dwbarto
Recommend Dealer
Yes
Employees Worked With
Ed Palomeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Fields BMW Northfield responded

We're delighted to hear that we've gotten the service process down to a science. Thank you for the kind words and for trusting Fields BMW Northfield with your BMW 540i xDrive's care - we hope to see you back again next time! Safe travels.

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