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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
474 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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474 Reviews of Fields Cadillac St. Augustine

March 07, 2024

Awesome buying experience. From the time we first walked into the showroom we were treated like royalty. The whole team, from the receptionist to the VP, has redefined the de More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All associates, receptionist, Woody, Ted, kitchen chef, Michelle , Jim Signorile, Jim Signorile
Mar 08, 2024 -

Fields Cadillac St. Augustine responded

Chris, it's fantastic to know you had an awesome buying experience here at Fields Cadillac St. Augustine! We're glad our team could provide top-notch service and help with your new car technology. Enjoy the ride!

March 06, 2024

Excellent personal service and surpassed my expectations. Jake is a wonderful service manager who took time to explain what would happen for my repair. More

by Aballen52
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 06, 2024 -

Fields Cadillac St. Augustine responded

We're glad to know that Jake and our team at Fields Cadillac St. Augustine provided excellent service for your repair needs! Thanks for the positive feedback, we appreciate it!

March 06, 2024

Bob Houssami was awesome. He found me the exact Lyriq I was looking for and was a true professional through the entire process. More

by Dave McDonie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Houssami
Mar 07, 2024 -

Fields Cadillac St. Augustine responded

Dave, we're so glad to know that Bob was able to help you find the perfect Lyriq at Fields Cadillac St. Augustine! Thanks for sharing your experience with us and enjoy your new ride!

March 06, 2024

Service personnel were professional and knowledgeable but seemed unconcerned with the issues on the vehicle. More

by mcgannjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee Jake.
Mar 07, 2024 -

Fields Cadillac St. Augustine responded

We appreciate you sharing your feedback with us. While it's great our team at Fields Cadillac St. Augustine provided professional, knowledgeable service, we're sorry if the issues with your vehicle were not addressed to your satisfaction. Please be sure to reach out directly if you'd like to discuss these concerns in more detail - we would be more than happy to address them. Thank you!

March 03, 2024

In and out, great people would go back, sales and finance did a great job More

by omwdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted in sales, Darla in finance , Jim Signorile
Mar 04, 2024 -

Fields Cadillac St. Augustine responded

We are glad to hear that our Sales and Finance teams did an excellent job. Thank you for sharing this feedback with us here at Fields Cadillac St. Augustine.

March 02, 2024

Fields Cadillac takes great care of my car and me in a courtesy, professional way. I have no complaints! Jake , my service advisor, took care of only what I asked for and supplied me with a short list of More

by apass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 04, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that you had a great experience with Jake and the rest of our team at Fields Cadillac St. Augustine! We strive for excellent service, so it's wonderful to see we hit the mark during your visit. Enjoy your day, and drive safely!

March 01, 2024

Very Quick service and a nice lunch. Always enjoy having them work on my vehicles More

by glfrglr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 01, 2024 -

Fields Cadillac St. Augustine responded

We're glad you've enjoyed working with us! We appreciate your business and look forward to seeing you for another efficient service at Fields Cadillac St. Augustine. Safe travels!

February 29, 2024

Always a pleasure visiting Fields. We are from out of town and they are extremely accommodating! More

by Jfhugo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 29, 2024 -

Fields Cadillac St. Augustine responded

Thanks for stopping in at Fields Cadillac St. Augustine! We are happy to hear you always enjoy your visits.

February 29, 2024

Fields Cadillac repeatedly went out of their way to make sure I was comfortable within their dealership and on the road with my loaner while my car was being repaired. They kept me informed about my repair More

by Nickersonm82483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 29, 2024 -

Fields Cadillac St. Augustine responded

We're so glad to know you had a positive experience with us at Fields Cadillac St. Augustine! It's our priority to keep customers informed and comfortable during the repair process. Thanks for recommending us, we appreciate it greatly!

February 29, 2024

Gracious, charming, knowledgeable, exceptionally helpful, staff, your sales associate Ted is marvelous! Efficient, timely very kind very professional demeanor has been an absolute jewel wonderful asset for y More

by ea_morales01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted sales associate you need more than five stars for him
Mar 01, 2024 -

Fields Cadillac St. Augustine responded

We're delighted to know that Ted and our team at Fields Cadillac St. Augustine provided you with a top-notch experience! Your kind words are greatly appreciated, and we look forward to serving you again in the future. Safe travels!

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