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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
546 Reviews

546 Reviews of Findlay Hyundai Prescott - Service Center

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June 12, 2025

They were very nice. Took an extraordinary long time to complete the work and I think they charged me for work that should have been covered by the dealership. More

by LINDALMARSH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Jun 18, 2025 -

Findlay Hyundai Prescott responded

Lindalmarsh77 Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

June 08, 2025

It didn’t take long at all. Just an hour. Love the new place but google map took me to your old stor More

by WRANGLERRAT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Findlay Hyundai Prescott responded

Wranglerrat Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

June 07, 2025

Service was great. Had an appointment. Took us when we arrived. Only took a few minutes. They even washed my car. Went in for service. Left with new car. More

by MCHRISENBERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman worked with was only on his 4th day, Nico Rubio
Jun 23, 2025 -

Findlay Hyundai Prescott responded

Mchrisenbery Thank you for your positive feedback! We are thrilled to hear that our team continues to provide exceptional service. We appreciate you and your business and are thankful to have you as a customer.

June 06, 2025

Very courteous and kept me appraised of progress. Provided a courtesy shuttle to and from my home. Didn't try to up sell anything More

by FEMMECA75
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Micheau
Jun 23, 2025 -

Findlay Hyundai Prescott responded

FEMMECA75 Thank you for your positive feedback! We are thrilled to hear that. We appreciate you and your business and are thankful to have you as a customer.

June 06, 2025

Good job but forgot to reset the reminder on the computer. Also it over 3 hours for an oil change More

by SHERIFLEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Foos, Nico Rubio
Jun 23, 2025 -

Findlay Hyundai Prescott responded

SHERIFLEMING Thank you for your positive feedback! We apologize for the long wait. We appreciate you and your business and are thankful to have you as a customer.

June 06, 2025

Great service. ....no problem. Everything went smoothly. Looking forward to next time. Like the new HQ. More

by SLMOORE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Findlay Hyundai Prescott responded

Slmoore05 Thank you for your positive feedback! We are thrilled to hear that everything went smoothly. We appreciate you and your business and are thankful to have you as a customer.

June 05, 2025

Excellent service, all your employees were polite, competent and helpful, We will continue to get the vehicle serviced by you More

by LAKLAUS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Findlay Hyundai Prescott responded

LAKLAUS Thank you for your positive feedback! We are pleased to hear that your experience was enjoyable. We appreciate you and your business and are thankful to have you as a customer.

June 04, 2025

This dealership is great! I love all of the people and they are so very nice and friendly! More

by CLUFFTRISTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Findlay Hyundai Prescott responded

CLUFFTRISTAN Thank you for your positive feedback! We are thrilled to hear that you had a great experience. We appreciate you and your business and are thankful to have you as a customer.

June 04, 2025

Grant is a nice guy but I was very disappointed with my service. The work was scheduled to happen on Friday so I could pick it up Saturday (it had to sit over night). Grant was supposed to to call me with More

by ANDREW.PROVENCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another service guy not Nico
Jun 18, 2025 -

Findlay Hyundai Prescott responded

Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

June 03, 2025

Grant always takes great care of my truck with excellent customer service. He always explains what’s happening with my truck and keeps me updated. Now at 30,000 miles Prescott Hyundai will always keep me on More

by GEORGE@SUMMIT4X4CLUB.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Findlay Hyundai Prescott responded

Thank you for your positive feedback! We are thrilled to hear that our team continues to go above and beyond. We appreciate you and your business and are thankful to have you as a customer.

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