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Five Star Ford Stone Mountain

Snellville, GA

4.5
252 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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3800 US-78

Snellville, GA

30039

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Showing 252 reviews

February 27, 2024

Fire Star Ford was easy to work with and very helpful. I would recommend them. More

by Newsomemeg
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Allen
Apr 13, 2024 -

Five Star Ford Stone Mountain responded

We're pleased to hear you found your experience with Five Star Ford Stone Mountain smooth. It's always uplifting when our efforts are affirmed by responses like yours. Thank you for any future recommendations!

February 03, 2024

I am long time Ford owner and customer. However, despite my loyalty to Ford, these crooks were no willing to provide help or guidance to program a new spare fob key for my vehicle. A task More

by Fascifuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Apr 13, 2024 -

Five Star Ford Stone Mountain responded

Hello, We take our customer feedback very seriously. I would appreciate the opportunity to speak to you about your recent experience with our Service Team regarding the programming of a new key fob. Please email me your contact information at your earliest convenience. I look forward to speaking with you. Michael Haywood General Manager mhaywood@fivestaronline.net

January 29, 2024

This was the smoothest, fastest, non stressful car buying experience I’ve ever had. David and Mike Haywood were so patient and made sure we knew all of our options to find the best car for my family. The fin More

by Joy Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Axmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Slen
Apr 13, 2024 -

Five Star Ford Stone Mountain responded

It's great to hear that you found our processes smooth and fast here at Five Star Ford Stone Mountain. We firmly believe in providing comprehensive knowledge about all available options to make the best decisions for customers like yourself. It's also rewarding to learn your new car is beloved by your family!

January 28, 2024

He's very friendly and knowledgeable about the car I was interested in. Very helpful throughout the buying process. More

by cassey.s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Babigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Five Star Ford Stone Mountain responded

We appreciate your kind words about our team's assistance at Five Star Ford Stone Mountain during your buying process. We aim for knowledge and friendliness in every interaction. Thanks for the recognition!

January 13, 2024

I was in desperate need of a vehicle. AJ was excellent and worked with my situation. He was very responsive and helpful. He knows EVERYTHING and I felt I was in safe hands. I ended up wit More

by kamij1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
Apr 13, 2024 -

Five Star Ford Stone Mountain responded

We appreciate your feedback. It's wonderful to hear that AJ imparted his knowledge, enabling you to secure a satisfactory monthly payment at Five Star Ford Stone Mountain. We're here whenever you need further assistance about insurance matters or redundancy advice.

January 08, 2024

Gary was very professional. He explained everything about the vehicle I had purchased. He was honest. The best salesman I have ever dealt with. Would not hesitate to contact him More

by saclark1136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Five Star Ford Stone Mountain responded

It's great to know Gary and our team at Five Star Ford Stone Mountain provided exceptional service during your purchasing process. Stay in touch for all future auto or maintenance needs. Thank you for the high rating.

January 01, 2024

Great experience. David Slen was awesome to work with. He took his time and explained things about the car to me. Go see him... More

by Trava Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Slen
Jan 01, 2024 -

Five Star Ford Stone Mountain responded

It's encouraging to hear about your experience with David Slen at Five Star Ford Stone Mountain. Thorough explanations are important in our line of work. So glad you appreciated it as well!

December 18, 2023

They went above and beyond, if you’re shopping for a car you are doing yourself a favor by coming here. Completely positive and hassle free car buying experience More

by Heather Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Axmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Five Star Ford Stone Mountain responded

We appreciate your recognition of the hassle-free car buying experience at Five Star Ford Stone Mountain. It's always our aim to exceed expectations during every visit. Thanks for your review.

December 17, 2023

Quick and efficient! Very friendly! We will recommend to our friends and family! We are a FORD FAMILY! ❤️ More

by Jacqui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tunstall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Five Star Ford Stone Mountain responded

We appreciate your positive feedback and are grateful for your recommendations. It's always good to serve a fellow Ford Family at Five Star Ford Stone Mountain. Safe travels!

December 01, 2023

My salesmen was polite, knowledgeable and very helpful. Negotiations went smoothly with no unnecessary add-ons or b.s. This was one of the most pleasant car-buying experiences I've had- even delivered my c More

by caspercobra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Johnson
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