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Five Star Ford - Service Center

4.6

371 Lifetime Service Reviews

6618 NE Loop 820, North Richland Hills, Texas 76180

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Michael Fitch, Service Advisor, Five Star Ford

Michael Fitch

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Morgan, Service Director, Five Star Ford

Robert Morgan

Service Director
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Odie Terry, Service Advisor, Five Star Ford

Odie Terry

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Abby  Peal, Quick Lane Service Advisor, Five Star Ford

Abby Peal

Quick Lane Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

October 23, 2018

"Josh Lowery is the Man"

- alanh

Josh Lowery is a long-time friend and one of the best customer advisors in the business. The check-in process is always consistent and dependable. With Josh, you are more than a service transaction, and he will do his absolute best to ensure repairs are done in a timely and effective manner. My 2015 Escape was in for service to diagnose and repair a noise in addition to some routine maintenance. Josh made sure I stayed informed in the process and was aware of the best possible options for repair. Five Star Ford is lucky to have an advisor as professional as Josh.

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Employees Worked With

Joshua Lowery
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 29, 2018

"Auto Service as it should be"

- Colonel B

Had Auto Butler service again last week. Abigail Peal handled my past services and performed outstandingly. This time Cameron Worthy handled my Auto Butler Service and also performed outstandingly. In addition to the Auto Butler our 2014 Taurus was washed and fully serviced. Only 5 Star Service has and will service and fix as necessary our Taurus as long as we own the car. In the rare event we are out of town and a service and/or fix is required it will be by a ford dealership, and after returning home I will employ 5 Star to check and certify that the work was properly accomplished.

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Employees Worked With

Abby Peal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cameron Worthy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 28, 2018

"caring, very helpful"

- stephaniec

thank you scott wilson, Dean barclay and michael finch, very caring and helpful, im very grateful for there service,they went above and beyond to get me going back on the road,im very thankful ,cant say enough,them 3 guys made my day because i was very shooken up..thanks 1 million times

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Employees Worked With

Michael Fitch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : SCott wilson, Dean barclay

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
Five Star Ford, North Richland Hills, TX, 76180