Five Star Ford - Service Center
North Richland Hills, TX
Hours
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
409 Reviews of Five Star Ford - Service Center
David Hill was VERY helpful in getting my extended warranty activated. He made sure I fully understood all the detailss. warranty activated. He made sure I fully understood all the detailss. More
My service representative, caleb, was very attentive and kept me informed of everything going on. kept me informed of everything going on. More
Jason Howell at Five Star Ford NRH goes above and beyond- even years after you’ve purchased a vehicle from him. My family AND extended family have purchased multiple vehicles from Jason and will continue to even years after you’ve purchased a vehicle from him. My family AND extended family have purchased multiple vehicles from Jason and will continue to do so! His customer service is unmatched. More
Very disappointed in the service department. I went in with a serious issue on a 80,000 mile focus. I was told it would be 3 to 4 months to diagnose and the service writer acted like he could I went in with a serious issue on a 80,000 mile focus. I was told it would be 3 to 4 months to diagnose and the service writer acted like he could care less. I have bought many vehicles from this dealership. I expected better customer service from five star. More
Caleb was recommended by my salesperson and I was not disappointed. He presents himself as friendly and experienced in the world of dealership service departments. He treated me very welI. Highly recomme disappointed. He presents himself as friendly and experienced in the world of dealership service departments. He treated me very welI. Highly recommend him and Five Star Ford in general. More
Everyone was very helpful, everything was throughly explained, patient, and made the whole process go by smoothly. Hector and Juan answered any questions that I had, Hector was very helpful in finding explained, patient, and made the whole process go by smoothly. Hector and Juan answered any questions that I had, Hector was very helpful in finding what I needed. More
Five Star Service NRH is really a Michelin Star shop! Robert Morgan and his team cannot be outdone. Every service team member, from the greeter to cashier takes customer service and experience seriousl Robert Morgan and his team cannot be outdone. Every service team member, from the greeter to cashier takes customer service and experience seriously. Special appreciation goes to Nick Hernandez who was eager to get my service project underway, advocated my interests with respect to technician recommendations, and made certain that all my needs were met! There is no better place to have a Ford serviced. More
I only buy cars from this dealer - Lee Clanton the best in Sales. The greatest Service Dept anywhere - Caleb is the most efficient Service Advisor ever! in Sales. The greatest Service Dept anywhere - Caleb is the most efficient Service Advisor ever! More
Fantastic service department! Shout out to Robert Morgan for taking care of my situation when a part from my Bronco was damaged. He went way over and beyond to fix the problem and Shout out to Robert Morgan for taking care of my situation when a part from my Bronco was damaged. He went way over and beyond to fix the problem and had me on my way in no time. Very professional supervisor and this is why I will continue to be a loyal customer for many more years! More