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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,024 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,024 reviews

May 21, 2021

Great dealership start to finish. From the moment I spoke to Spencer Fuller online to driving off the lot, I felt like this dealership was treating me with respect. The owner even came in, sat down, a More

by lopefan247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fuller
May 22, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, lopefan247, on the purchase of your new car from Subaru of Grapevine! Your recommendation is greatly appreciated. Spencer and I remain available for all of your auto questions at 817-438-1700. We are here to help. Thank you, Doug Laymon, Sales Manager

May 21, 2021

Darrell Cooper was fantastic to work with. He is a first class person. We also appreciated visiting with the General Manager. We were impressed he took the time to talk to us. More

by jonathanjames1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Kareem Kusez
May 22, 2021 -

Five Star Subaru of Grapevine responded

Jonathanjames1961, Thank you for taking the time to recognize Darrell and the Subaru of Grapevine sales team. We are here at 817-438-1700 whenever you have questions. Please do not hesitate to give us a call. Customer care continues when you need us. Take Care, Doug Laymon, Sales Manager

May 21, 2021

Even though the car I first wanted was sold as I was heading there, Rio did a great job in getting me into something else that worked for me and my budget. More

by Jen Snow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rio Manalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Five Star Subaru of Grapevine responded

Hello Jen, It was our pleasure to help you into a new car at Subaru of Grapevine. Rio and I want to make certain you fully enjoy the ride. Give either of us a call at 817-438-1700. We would love to continue serving you. Thank you, Doug Laymon, Sales Manager

May 20, 2021

My sale men gave a Best deals and service. I hope that i will buy my future car with him again. I am so happy to meet him More

by Chan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Five Star Subaru of Grapevine responded

Chan, Thank you so much for shopping at Subaru of Grapevine. We look forward to hearing from you again at 817-438-1700. Let us know when we can be of help. Enjoy your new car! Take Care, Doug Laymon, Sales Manager

May 19, 2021

Extraordinary experience and service at Five Star Subaru of Grapevine. Amazing Salesperson and dedicated Sales Managers. Great facility. Highly recommend to visit Sam Pack’s Five Subaru. More

by Chieftex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo, Kareem Kusez
May 22, 2021 -

Five Star Subaru of Grapevine responded

Hello Chieftex! On behalf of the sales team, thank you for choosing Subaru of Grapevine. We want to continue hearing from you at 817-438-1700 any time you have automotive needs. We will work hard to provide another 5-star experience. Thank you, Doug Laymon, Sales Manager

May 18, 2021

Great sales person no pressure they were real friendly and they put me on the car that I was looking to buy. I was in and out in no a couple of hours. More

by CERVANTES102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
May 18, 2021 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, CERVANTES102! To help you fully enjoy your vehicle, please stay in touch at 817-438-1700 or stop by Subaru of Grapevine any time. We want to make this your best driving experience. Thank you, Doug Laymon, Sales Manager

May 18, 2021

Honest and customer oriented service department. No up selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projec More

by FiveStarsCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
May 19, 2021 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to share your feedback! We appreciate the opportunity to care for your vehicle at Subaru of Grapevine and we welcome additional questions at 817-438-1700. Safe travels and please stay in touch, Marcus Procter, Service Director

May 18, 2021

Shantai was such a huge help to me and my husband! She went over every feature in our 2 new Subaru Foresters and we were blown away with all the options. I especially appreciated her help in getting to th More

by janiemacklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kroes
May 19, 2021 -

Five Star Subaru of Grapevine responded

Janie, We want to help you fully enjoy your new Subaru. Shantai and I are available at 817-438-1700 any time questions arise. We want you back at Subaru of Grapevine to revisit any features when it is convenient for you. Thank you for sharing your feedback! Take Care, Doug Laymon, Sales Manager

May 17, 2021

Extraordinary service and great employees. They do a great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them More

by martinkingtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Boyett
May 18, 2021 -

Five Star Subaru of Grapevine responded

Martkinkingtexas, We feel communication is necessary to help our Subaru of Grapevine customers stay knowledgeable about their vehicles. Between visits, we welcome your maintenance questions at 817-438-1700. We want to help you fully enjoy your drive time. Thank you, Marcus Procter, Service Director

May 13, 2021

Granted, I am a returning customer, but they literally went the extra mile (285 to be exact!) in getting me the Outback model I wanted to level-up to from my Forester. The price was great, the service bar More

by serenity3424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
May 14, 2021 -

Five Star Subaru of Grapevine responded

Welcome back to Subaru of Grapevine, serenity3424! Every time you reach out to us we want to make your experience better than before. Thank you for your loyalty to our dealership. We look forward to hearing from you again at 817-438-1700. Happy travels, Doug Laymon, Sales Manager

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