Five Star Subaru of Grapevine

Great dealership The staff were professional, friendly, knowledgeable, and most importantly, not pushy! Would definitely recommend them to anyone interested in a Subar The staff were professional, friendly, knowledgeable, and most importantly, not pushy! Would definitely recommend them to anyone interested in a Subaru! Got a great deal! More

Excellent service! This dealership is so deserving of 5 stars! I went in last Wednesday to look at the 2020 Subaru Forester and by Saturday I was driving off! It was the This dealership is so deserving of 5 stars! I went in last Wednesday to look at the 2020 Subaru Forester and by Saturday I was driving off! It was the most smooth and professional process I’ve gone through when it comes to buying a car! I look forward to my continued business with Sam Packs Subaru Grapevine More

Leasing again After a very good experience for 3 years we wanted to buy the Forester. However, the deal offered for a new and way better equipped Forester was too g After a very good experience for 3 years we wanted to buy the Forester. However, the deal offered for a new and way better equipped Forester was too good. We are thrilled about all the additional safety features on our 2020 Forester. The attitude and the service of the dealership is second to none. Bill Klozik has become a friend to us. More

Helpful and friendly Ethan Carrigan was very good at explaining the differences in the cars. He was also very nice and friendly. The process of buying the Forrester was ve Ethan Carrigan was very good at explaining the differences in the cars. He was also very nice and friendly. The process of buying the Forrester was very positive. More

Extraordinary customer service!! We began searching for a vehicle for my wife as her lease was up.For the first time in years we were not brand loyal and were looking at brands and mo We began searching for a vehicle for my wife as her lease was up.For the first time in years we were not brand loyal and were looking at brands and models we had never previously considered.After several luxury and domestic dealership visits I visited the website at Sam Packs Five Star Subaru.Although it was late in the evening on a Friday night I had an instant response from Wing Yip.Wing answered all my many, many questions on line and we set an appointment for the next day which was Saturday.When we arrived the dealership was very busy but when we walked through the door we were greeted immediately and we asked for Wing.Wing was completely ready for us with the car ready to be shown and presented which he did a phenomenal job of.Wing's product knowledge was off the charts and his hospitality and polite manner was such a refreshing change from other dealers we visited.The purchase experience was excellent with the very friendly help of Freddie in Finance,G.M.Tony,sales manager Jeff. More

Car buying experience I spent a couple hours at Five Star Subaru buying my new legacy XT 2020 addition. The agency was very professional At all times and made the buying ex I spent a couple hours at Five Star Subaru buying my new legacy XT 2020 addition. The agency was very professional At all times and made the buying experience pleasurable. I’ll be the first one to tell you it is not easy To part with a large sum of money on a car. After looking at BMW Audi Jaguar Land Rover and Volvo I found Subaru products were competitive at all model levels and tens of thousands of dollars cheaper for the same Level of quality and performance More

This dealership is great! This dealership is super nice and the people that work here are very nice as well. Rutger is the guy that helped me out with my new car that I bought This dealership is super nice and the people that work here are very nice as well. Rutger is the guy that helped me out with my new car that I bought and he is amazing. He is very nice and easy to talk to and he tries his hardest to make the process easy. The reason I am not giving this review 5 stars is because it took super super long to get the paperwork and everything printed so that I could sign. I know the car buying process takes a long time, but I felt that it took longer than it needed to. I am very excited about my new Subaru and I am very grateful that I came to this dealership and had Rutger help me out with the process. More

Service Am very satisfied with the service in and out wash and clean 🧽 all serviced oil tires rotated and air filter changed Ready to go Thanks!! Am very satisfied with the service in and out wash and clean 🧽 all serviced oil tires rotated and air filter changed Ready to go Thanks!! More

My experience was very calm and the people was nice. The sales person was pleasant and very accommodating. He helped make the process very pleasant and enjoyable. The prices of the cars are very reason The sales person was pleasant and very accommodating. He helped make the process very pleasant and enjoyable. The prices of the cars are very reasonable. More

Top-Notch Service Service advisor Michael has always made my Impreza a number one priority, and bends over backwards to accommodate my extremely limited schedule. My 11 Service advisor Michael has always made my Impreza a number one priority, and bends over backwards to accommodate my extremely limited schedule. My 11 years-young car and I are treated with the same 5 star service as the brand new WRXs, and I always get a beautiful loaner car for the duration of my car's stay. Together with Tyler, who is an awesome technician, Michael makes 100% sure my sweet little ride is set for another 11 years! More