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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,024 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,024 reviews

April 12, 2021

My experience with Five Star Subaru of Grapevine has been superb in every way. Thank you to Shantai for taking time to show me all about the features on the dashboard and all areas inside the car. Thank yo More

by kris_ruddle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shantai Isom, 5 Stars, Kareem Kusez, Ryan Bayles
Apr 12, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, kris_ruddle! We were so happy to help you enjoy car shopping. Shantai, Kareem, and I are always available at 817-438-1700 to revisit any of the features on your Subaru. Knowing you are fully enjoying your ride continues to be our goal. Thank you for your business and great review! Best Regards, Doug Laymon, Sales Manager

April 12, 2021

This is my third car to lease from 5 Star Subaru of Grapevine and I’ll be coming back for my fourth. Cameron made the process as easy as could be. I’ve always experienced great service at this location More

by TXWESTONHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Five Star Subaru of Grapevine responded

TXWESTONHC, It is always our pleasure to see you at Subaru of Grapevine! Thank you for all of your business and we look forward to your next call at 817-438-1700. Call us any time you can use our Subaru knowledge. Take Care, Doug Laymon, Sales Manager

April 10, 2021

Darrell Cooper was true to the 5 Star promise to give outstanding customer service. He guided us through our decision process very well with no inappropriate pressure. We had a positive experience at 5 More

by tpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Five Star Subaru of Grapevine responded

Tpalmer, We believe in customer satisfaction at Subaru of Grapevine. Darrell and I want to continue helping you, so please let us know if questions arise at 817-438-1700. We are here to answer all of your automotive concerns. Thank you, Doug Laymon, Sales Manager

April 10, 2021

Got my car back early and under estimate! This was my first visit to 5 Star and I am very pleased with all aspects of my visit. More

by Carol's New Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Carol! We are happy to have the chance to service your car. Between visits, Mike and I welcome your vehicle questions at 817-438-1700. Thank you, Marcus Procter, Service Director

April 10, 2021

Great service, excellent loaner car since my car stayed in the shop for a few days. Car was serviced and returned clean inside and out. Highly recommended. More

by Hien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Five Star Subaru of Grapevine responded

Thank you, Hien, for your time to provide your feedback for the service department at Subaru of Grapevine. We feel strongly that it’s vital for our customers to understand the care needed with their vehicle. Stay in touch with Mike and me at 817-438-1700. We are more than happy to share our advice. Safe Travels, Marcus Procter, Service Director

April 09, 2021

Best car buying experience we've had. Jeremy was great! He had the answers to my questions and made purchasing a Subaru relaxing and easy. More

by S.MCCANN.TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Apr 10, 2021 -

Five Star Subaru of Grapevine responded

Thank you for sharing your shopping experience at Subaru of Grapevine, S.MCCANN.TX! It is a pleasure to help our valued customers. Any time questions arise, please let us know at 817-438-1700. Our goal is to continue sharing our advice to keep you 100% satisfied with your new Subaru and our services. Take Care, Doug Laymon, Sales Manager

April 09, 2021

Great customer service, friendly staff, fast, offered options for maintenance. Easy to schedule service, arrived with courtesy vehicle on time, very nice customer area. Quote matched repair costs More

by Stryker
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Five Star Subaru of Grapevine responded

Hello Stryker, We work for complete transparency and want to keep you fully informed about the care for your vehicle. Call us any time we can help at 817-438-1700. Thank you for rating our services at 817-438-1700. Take Care, Marcus Procter, Service Director

April 09, 2021

Spencer was knowledgeable, courteous, informative, patient and friendly. Highly recommend. The service after the sale has been exceptional and we look forward to a long relationship with this deale More

by numbers624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Roberts - Service - Five Stars, Spencer Fuller, Kareem Kusez
Apr 10, 2021 -

Five Star Subaru of Grapevine responded

Hello numbers624! It is always great to hear from our Subaru of Grapevine customers. Thank you for recognizing Spencer! To help you fully enjoy your ride, let us know when you have questions at 817-438-1700. We are here to serve! Take Care, Doug Laymon, Sales Manager

April 09, 2021

My whole car buying experience was actually a pleasure. Taylor was wonderful and the financing piece was quite painless with no pushy sales tactics! I will always return here! More

by Gloria9411
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, Gloria9411, on the purchase of your new vehicle at Subaru of Grapevine. Taylor and I want to continue sharing our knowledge. Please let us know when you have technical or care questions at 817-438-1700. We would love to help in any way we can. Thank you, Doug Laymon, Sales Manager

April 09, 2021

If you are looking for a quality long lasting vehicle, with the best pricing - Please visit Subaru of Grapevine. Outstanding Customer Service, my experience was amazing!! They will work with you to ensu More

by isvelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Trina McLean
Apr 10, 2021 -

Five Star Subaru of Grapevine responded

Isvelazquez, Thank you for taking the time to share your feedback and for recommending BB and Subaru of Grapevine. Your complete satisfaction is important to all of us. When we can help with our vehicle advice, do not hesitate to call us at 817-438-1700. We will be happy to see you again. Enjoy, Doug Laymon, Sales Manager

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