Five Star Toyota of Milledgeville
Milledgeville, GA
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Was treated like family during my new car purchase After searching for months for the perfect 4runner in my price range, I finally found it. I worked closely with Tequila Durden and Travis Mosley. Th After searching for months for the perfect 4runner in my price range, I finally found it. I worked closely with Tequila Durden and Travis Mosley. They were both personal and professional during the entire process. I never felt pressured and was treated like family. I did most everything online, via text, and through phone. When I arrived to finalize the deal, Tequila Durden hugged me as she introduced herself. Travis Mosley was fast and efficient during the entire time we were there. Travis shook my hand and hugged me as we left. Richard in finance was just as efficient as the others. I give this dealership a perfect "10" from start to finish! Great job 5 STAR....... More
Cathy Peacock ---Professionism The car buying process is one that you don't want to do everyday. Ms. Peacock helped us in our purchase of a car by asking the right questions, treat The car buying process is one that you don't want to do everyday. Ms. Peacock helped us in our purchase of a car by asking the right questions, treating us with dignity, and listening to what we were saying (even when it didn't make sense sometimes). We started with one vehicle and we end up purchasing another--she remained engaged throughout the process. Ms. Peacock showed us that she earnestly valued the customer. She worked with us after the sale to tie up some loose ends. Her professionalism never waived. Five Star Milledgeville-Ms. Cathy Peacock is a quality salesperson and I highly recommend her. More
Ms. Cathy Peacock Put Faith Back Into Buying a Car I am always skeptical about car dealers. I never trust them. However, I went on a referral from my Brother-in-law and I was pleasantly surprised abo I am always skeptical about car dealers. I never trust them. However, I went on a referral from my Brother-in-law and I was pleasantly surprised about the genuine care Ms. Cathy Peacock and her team showed me and my family. I had issues and Cathy helped me work them out. IF YOU ARE LOOKING FOR A GREAT CAR AND WANT A FANTASTIC DEAL - SEE MS. CATHY PEACOCK AT FIVE STAR TOYOTA of MILLEDGEVILLE More
“Very Good” Chris Labriola was top notch! Chris went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and h Chris Labriola was top notch! Chris went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Five Star Toyota of Milledgeville (Chris in particular) to anyone who is looking for a new or used vehicle. More
Happy ending to a rocky start After a long search for a very specific vehicle my husband and I ended up at five star Toyota of Milledgeville what started out to be a rocky start an After a long search for a very specific vehicle my husband and I ended up at five star Toyota of Milledgeville what started out to be a rocky start and it up in a very pleasurable experience thank you to Jerry and to mr. Hobbs I'm enjoying my vehicle and I would highly recommend doing business with this facility just as long as you don't deal with the manager Kevin he is a total disgrace has no people skills and should not be in the position that he is in I definitely see us doing business with this facility again in the future thank you for everyone who was so helpful and friendly and professional More
Jaime Brooks is very knowledgeable and friendly. I recommend her to anyone wanting to purchase a vehicle. The prices are fair and employees very friendly and is very knowledgeable and friendly. I recommend her to anyone wanting to purchase a vehicle. The prices are fair and employees very friendly and knowledgeable and personable More
salesman and dealership i would like to thank 5 star toyota for being awsome at my first vehicle purchase easy and non-stressful. the salesman Aaron Schielie listened to all. i would like to thank 5 star toyota for being awsome at my first vehicle purchase easy and non-stressful. the salesman Aaron Schielie listened to all.my concerns and addressed them all with ease. i would recommend anybody to go there. More
WORST EXPERIENCE BUYING A CAR!!! I bought my car about 90 days ago from this dealer and from day 1 it has been a nightmare! 1). When I got the car home I realized it had not been det I bought my car about 90 days ago from this dealer and from day 1 it has been a nightmare! 1). When I got the car home I realized it had not been detailed or serviced and had no floor matts. 2). The. Teams where bad and I had to take it back within 2 weeks. 3) After the break repair, there is this clonking noise every time I turn my wheel and my car is making this loud noise whenever I accelerate. I took my car to a Toyota Dealer in Roswell, since it is still under Manufacturing Warranty, to be checked out. They did the diagnostic and tells me "whoever sold you this car needs to give you another one. This car has been in a collision and had several Transmission issue including one being replaced. The subframe has been pulled out the car as well. That clonking noise is really bad and we can't pin point it." The mechanic also wrote this up and added it to the Toyota system because there was NO history of any type of work or services done on my car in the system. It showed where parts were ordered but no details as to WHAT was done. The next day I drive ALL THE WAY back to Milledgeville Toyota and show them all the stuff Roswell Toyota wrote up from the diagnostic and they began to IMMEDIATELY tell me that Roswell was lying!!!! After checking my car out the service manager comes out and tells me and the sales person that sold me the car "Yeah the transmission is bad and it needs a new one. ". My sales person looking shocked as well in disbelief. I ask the service manager why is a Toyota that is only 2 years old under warranty needing a THIRD transmission?????? He shrugs his shoulder and his says "well my mechanic messed up the second one and I had to pay for that." This was on Tuesday 6/13/17 and they said my car would be ready next week Monday or Tuesday. However I got a call 2 days later saying my car was ready. WHAT! Okay I go pick up my car on Friday 6/16/17 and I ask "what about all the other issues listed from the diagnostic?" Robert the Asst Service Manager says "aww ain't nothing else wrong with your car. We out a new transmission in it and no paperwork is needed, it's all in the system. ". He gave me my keys and moved on. As I am driving back to Atlanta I hear the clonking noise as I turn again! I turned around and went back to he dealer and told both Robert and Brad (Service Managers) that my car is NOT fixed it's still making the clonking noise when I turn right or left!! I ask them for a print out of what was done on my car, which as a customer I have the right and should have had it in the first place. They both just looked at me gave me the print out and said nothing! Didn't even inquire about what was still wrong with my car. This morning I called to speak with the GM and I'm told he is not available but someone by the name of Trey is going to call me soon. My next step is to take Legal action against this dealer. None of the paper trail on this car lines up, even down to the color of the car, with anything and they refuse to fix the problems. I am in distress trying to get answers and resolution on a 3year old Toyota with a manufacturing warranty that I purchased only 90 days ago!!! It's sad and frustrating to be brushed off as if my concerns do t matter. If there is an issue with my CV Joints or any other axle issues I could have been killed led traveling back to Atlanta on the highway and they could care less! More
Satisfied friendly service. See Travis If you go to Five Star Toyota of Milledgeville you have to ask for Travis. Knowledgeable and friendly salesmen and aiming to please with his every mov If you go to Five Star Toyota of Milledgeville you have to ask for Travis. Knowledgeable and friendly salesmen and aiming to please with his every move. Looking for a new or used car go see Travis at Five Star Toyota of Milledgeville! More
great vehicles The reason I have gave a 5 star rating is because they have the best vehicles and they make wonderful deals with you especially if you deal with Marth The reason I have gave a 5 star rating is because they have the best vehicles and they make wonderful deals with you especially if you deal with Martha Bragg because she is the only one that will make the best deals for anybody and I would definitely recommend anybody to them More