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Flatirons Subaru - Service Center

Boulder, CO

4.5
39 Reviews

39 Reviews of Flatirons Subaru - Service Center

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January 11, 2022

Cesar Valdez was very helpful and fixed one of my issues when I mentioned why I was there. He made sure I knew what all was going on with my car throughout the day More

by kristidnn
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
Jan 12, 2022 -

Flatirons Subaru responded

Thank you for your 5-star rating! We are so glad that Cesar took great care of you and your vehicle throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 11, 2021

Cesar Valdez was extremely helpful when it was discovered my car needed extensive repair. He assisted in getting a loaner vehicle and anticipated what I might need to accommodate me during the repair. Very More

by ajebb
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Caesar Valdez
Nov 11, 2021 -

Flatirons Subaru responded

Thank you for leaving Cesar this wonderful review! We are so glad that Cesar provided you with the A+ service that you so much deserve! He will be honored to know how confident you are in his efforts. We look forward to continue to provide you and your vehicles with our best care in your visits to come! Safe travels!

November 03, 2021

Love Flatiron Subaru 80301 Efficient friendly fair, cozy Love Flatiron Subaru 80301 Efficient friendly fair, cozy remodeled waiting area, good snacks, espresso machine, phone chargers, daily newspapers More

by kakesstudios
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Wolensky
Nov 03, 2021 -

Flatirons Subaru responded

Thank you so much for your wonderful review! We are delighted that our team could provide you with a top-notch experience! It is our pleasure to serve you, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

October 28, 2021

Well, were to start about this nightmare...Today 10/28/2021 I took my Subaru Outback 2020 to Flatirons dealership in Boulder and unfortunately I had the bad luck to deal with one of the employee at More

by gianapoli007
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Rachel Volesky, Andrew Wall
Nov 01, 2021 -

Flatirons Subaru responded

Hello, We appreciate your review and were very sorry to hear of your disappointment in our dealership. We do apologize for the issues you have with your vehicle and for the Inconvenience. Rachael is very knowledgeable on the vehicles we service and her recommendations were accurate. However, I would like to speak to you directly to see how I can help get any remaining issues resolved. Please contact me at (720) 575-2450 at your earliest convenience. Sincerely, Ryan Nuckles Service Manager Flatirons Subaru

October 18, 2021

Rachel Volesky is an amazing agent that helped me through a stressful time when the Subaru Forester clutch went out. She gave sound advice that helped me make the best decisions. More

by Don
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Volesky
Oct 19, 2021 -

Flatirons Subaru responded

Don, Thank you for taking the time to leave Rachel this excellent review! We are so glad that she could ease your concerns during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 08, 2021

Julian Gonzales and his crew saved the day for me. After hearing I was going to risk going off into the wilderness for a very special hiking opportunity I didn't want to miss, he hooked me up with an AM More

by sjkampe
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Julian Gonzales
Oct 08, 2021 -

Flatirons Subaru responded

Thank you for taking the time to leave us this 5-star review and recommendation! We are so glad that Julian provided you with top-notch service and met your automotive needs! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future,

October 05, 2021

Cesar Valdez was wonderful! He took care of me and my 2010 Outback in a very professional and friendly manner. I thoroughly enjoyed his service and friendly interaction. I've been a customer of Flati More

by rinab317
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
Oct 06, 2021 -

Flatirons Subaru responded

Rina, Thank you so much for your wonderful review! We are delighted that Cesar provided you with the 5-star service that you so much deserve! It is an honor to have your confidence and loyalty! We look forward to continuing to provide you and your vehicle with our best care in the years to come! Safe travels!

September 23, 2021

I was in for an evaluation of several issues. I want to thank Jen Ruby for being friendly and through in getting my car serviced, questioned answered and on my way. More

by lp80
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jen Ruby - Service Dept.
Sep 23, 2021 -

Flatirons Subaru responded

Thank you for leaving Jen this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 28, 2021

EVERY TIME I bring my vehicle into Flatirons Subaru, the staff is genuine, professional, personable, and laugh at my foolishness! Am grateful to have a trustworthy, efficient and quality dealership to be More

by Mo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Blanking on the names! Sorry!
Sep 02, 2021 -

Flatirons Subaru responded

Mo, Thank you so much for your amazing review! We couldn't be more pleased to hear of your satisfaction, and we will certainly provide you and your vehicle with nothing less than the same quality service in the future. Your confidence and loyalty mean so much to us, and we hope to continue serving you and your automotive needs for years to come!

August 14, 2021

Jarod Livons was great yesterday when I went in for an oil change! More

by janclaudiadance
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jarod Livons
Aug 16, 2021 -

Flatirons Subaru responded

Jan, We are so glad that Jarod provided you with 5-star service, and we greatly appreciate you taking the time to leave him this excellent review! Your satisfaction means so much to us. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

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