Delivered vehicle as promised. Immediately addressed to my complete satisfaction a small detail that was a manufacturer error. Scott in particular is a Sales Manager that takes a hands on approach to addressing any customers concerns with a courteous and professional attitude. He is a valuable asset to this dealership.
"Great Audi Q5 Purchase Experience"
Peter and Madison made the purchase experience a pleasant one. Most of the price negotiation was handled via email since I live an hour away. Once the initial paperwork was completed I was registered in to the Owner in Waiting program. The information as to where the vehicle was in the process of the build was a bit lacking, but this is an issue with Audi and not the dealer. I had a similar issue once the vehicle was built and finding out where it was in its journey to the US port. That said, Madison and Peter were very responsive and helpful in getting me this information as best they could.
When it was time to purchase the vehicle, they made the process very easy and took the time to review the vehicle with me thoroughly. Corey was friendly and made the paperwork a breeze. Madison also followed up with me multiple times to ensure all was going well.
"My experience of the dealership "
I was very impressed with the service and the knowledge that the consultant Chris showed me especially his patience as it helped me in my decision to purchase my new Porsche Panamera. I would definitely recommend this dealership and in 6 mos I’m going to purchase the Macan for my wife .