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Fletcher Jones Imports

Las Vegas, NV

4.9
2,082 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,082 reviews

April 19, 2019

Service Adviser Denis has been my service adviser for the last 15 years and he has been awesome. He has always been professional, friendly, knowledgeable and accommod More

by gbstrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Apr 19, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

April 18, 2019

Dave Fast always provides exceptional service This is evaluation service (Dealer Rater) is demanding. Fore score and seven years ago, our fore fathers came to this country to answer endless quest More

by Waste-of-time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Apr 18, 2019 -

Fletcher Jones Imports responded

Hello, Guest satisfaction is our greatest priority. I apologize that your visit was anything less than perfect. Your thoughtful insight allows us to continually improve our guest experience; we hope to continue serve you. Please call me at 949-718-6532. Warm regards, Fletcher Jones Imports Management

April 18, 2019

The guest is important David Miller answered all my questions. He is very friendly and has a great personality. I felt at ease. He made sure everything went smooth. Excellen More

by Pokerpoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fields, Dave Miller
Apr 18, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

April 14, 2019

Dennis Eiche Thank you once again for your continued great customer service, he’s always consistent and the reason I will always come back to Fletcher Jones. Th More

by Bellaluna31!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Dennis. Please let us know if we can be of any further assistance to you now or in the future. Best, Steven Kaplan General Manager

April 13, 2019

Service On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team More

by BAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton, Josh Sutton, Chris Monzo, Mihatta Konjan
Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steven Kaplan General Manager

April 13, 2019

Worked on issue all day but didn't charge for all day! Spent a lot of time and effort (even took photos to show us what was going on) working on a problem that turned out to be someone elses. More

by ANNSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for servicing your vehicle with us and for your valuable feedback. Guest satisfaction is our greatest priority. I apologize if your visit was anything less than perfect. Please allow us the opportunity to connect with you to discuss your more about your visit. You may contact me directly at 949-718-6532. Sincerely, Fletcher Jones Imports Management

April 13, 2019

My cars maintenance issues were discussed, well prioritized. Dennis made me feel like my car's service experience was important to him. I was satisfied with his recommendations about service option for my vehicl More

by Mr Big
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Dennis. Please let us know if we can be of any further assistance to you now or in the future. Best, Steven Kaplan General Manager

April 12, 2019

Service The problem was handled in a timely manner. The waiting area amenities made the time go by quickly. I will definitely go back if any other issues aris More

by Erich1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Apr 15, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

April 11, 2019

Good Work I have worked with John for years he always looks out for our best interests . He is trustworthy and professional. I am well taken care of. More

by Neveragsin333!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Apr 12, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

April 11, 2019

great one of the best dennis is great honest knows his Mercedes cars kyle also does excellent work along with dennis great team the staff is just excellent More

by rudymd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Apr 12, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

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