Fletcher Jones Motorcars

All the people we delt with at Fletcher Jones were very friendly, helpful, and honest. We didn't feel pressured. Our questions were answered clearly with no phoney sales pitches. Matthew Novakoff was very friendly, helpful, and honest. We didn't feel pressured. Our questions were answered clearly with no phoney sales pitches. Matthew Novakoff was very knowledgeable about the car we bought. Our test drive with him demonstrated the driving features we were interesed in. His overview of the operation of the car and its accessories was very helpful. James Sullivan clearly explained the pricing again without any pressure tactics. Hamid Mogadam helped us with the paperwork and explained the extended warranty. Since we prefer self-insuring rather than extended warrantees, Hamid accepted our position without argument. Overall, the experience of buying a Mercedes at Fletcher Jones was very pleasant. More

Rick Kilekas and Brian Conopask gave outstanding and exceptional service! We will always buy and refer our friends to Rick! For the first time I didn't feel pressured and totally trusted him in making exceptional service! We will always buy and refer our friends to Rick! For the first time I didn't feel pressured and totally trusted him in making our decision because we were thinking about BMW But we know there's no one that could give us the honesty and trust and service like Rick and Brian! They both are an asset to Fletcher Jones!! More

For the last 10 years we have been buying Infiniti. We went to the dealership with the intention of looking around and get some pricing information. However, we ended up buying a C250. The product sells went to the dealership with the intention of looking around and get some pricing information. However, we ended up buying a C250. The product sells itself in that Mercedes is known for it's quality and safety. However, Tommy Tran and Jason NHim did an excellent job of making sure we were well taken care of. We felt very pampered and looked after. Jason was very attentive and showed us how to use all the features of the car. More

Our salesman, James Sarvey, was truly world class. We enjoyed working with him and love our new car. Mike Govan, in finance, was terrific to work with. Matt Rhoads explained all the new gadgets on my c enjoyed working with him and love our new car. Mike Govan, in finance, was terrific to work with. Matt Rhoads explained all the new gadgets on my car to perfection. What a great team Fletcher Jones has put together. I give them the highest recommendation. More

Customer service was terrific and Mike was very was very knowledge and helpful. We had Called him And told him what model,equipment and color we wanted and he found. Edxoe was very good at explaining t knowledge and helpful. We had Called him And told him what model,equipment and color we wanted and he found. Edxoe was very good at explaining the car. Sincw we already have a 2011 350 E Cabriolet we were familiar with most of the car. More

This is the easiest car buying experience I've ever had. Everyone was very accommodating. All my questions and concerns were answered. I highly recommend this dealership. Everyone was very accommodating. All my questions and concerns were answered. I highly recommend this dealership. More

Team James Sullivan: We cannot begin to tell you how truly exceptional our experience has been with James and Matthew. The high level of service that we received since first speaking with them through truly exceptional our experience has been with James and Matthew. The high level of service that we received since first speaking with them through our latest service appointment has been what one should expect from the Mercedes Benz brand and the Fletcher Jones dealership in particular. This is our second vehicle from this dealership. We are sure to return and will work with no one else but Team James Sullivan. They have epitomized the "Fletcher Jones experience". More

THIS IS OUR THIRD SET OF CARS (2 AT A TIME) WITH FLETCHER JONES DEALERSHIP. WE HAVE ALWAYS DEALT WITH TOMMY TRAN AND HIS TEAM MEMBERS. WE ARE EXTREMELY HAPPY WITH OUR SELECTION. TOMMY HAS ALWAYS BEEN VERY PR JONES DEALERSHIP. WE HAVE ALWAYS DEALT WITH TOMMY TRAN AND HIS TEAM MEMBERS. WE ARE EXTREMELY HAPPY WITH OUR SELECTION. TOMMY HAS ALWAYS BEEN VERY PROFESSIONAL,EXTREMELY HELPFUL AND I CANT SAY ENOUGH OF ALL THE FOLLOW-UP TO MAKE SURE ALL OUR QUESTIONS AND NEEDS ARE TAKEN CARE OF. WE ARE AND WILL CONTINUE TO BE LOYAL CUSTOMERS TO FLETCHER JONES AND TO TOMMY AND ALL MEMBERS OF HIS TEAM. EXCELLENT CUSTOMER SERVICE!!! THANK YOU TOMMY,JASON AND EVERY ONE AT FLETCHER JONES. More

James and Brian were extremely helpful and professional. This is the second car I have leased with the help of James and Brian. I will continue to use them in the future. This is the second car I have leased with the help of James and Brian. I will continue to use them in the future. More

My wife and I visited Fletcher Jones to 'canvass' prices on a certified pre-owned mercedes benz. This car is intended to replace our mercedes C320 which was 'totalled' when my wife was driving it and a tee on a certified pre-owned mercedes benz. This car is intended to replace our mercedes C320 which was 'totalled' when my wife was driving it and a teenager on DUI smashed the back of our vehicle. We were simply just looking around for cars, in fact, we just came from Lexus, Acura and Toyota dealerships. However, Tommy Tran and Jason Nhim of Fletcher Jones gave us an impressive presentation on what's available within our price range, allowed us to test drive the vehicles we were considering, professionally answered all our concerns and we got hooked. We had no intention of buying a car that day but we went home with a C300 !!! Jason Nhim ably and professionally assisted us with the features of the car and even called us the following day and the days after that to check if we have any questions or concerns with the car. That's excellent after sales service and we highly commend Jason Nhim for that. Keep it up Tommy and Jason !!! More