Flow BMW

Not only do i love bmw but the customer service is great! Corey..nickki..kenny are oustanding..love texts to keep in touch rather than calling. The service department is just outstanding! Corey..nickki..kenny are oustanding..love texts to keep in touch rather than calling. The service department is just outstanding! More

I have been in Winston-Salem for 8 years and I have done business with this dealership since being here. I have dealt with Kenny, Jason and Louis. All 3 of these guys are all very professional and go out of business with this dealership since being here. I have dealt with Kenny, Jason and Louis. All 3 of these guys are all very professional and go out of their way to assist you More

Amazing Service I had an issue with my car and took it to Flow BMW for service. Got introduced to Kenny. He immediately noted my concerns and helped me get a Loaner. I had an issue with my car and took it to Flow BMW for service. Got introduced to Kenny. He immediately noted my concerns and helped me get a Loaner. He kept me informed by giving me updates through out the service. He was really professional to deal with. He also had the car delivered to my place since i was running late. Will definitely come back to Flow BMW for my service again. Thank you Kenny! You ROCK!! More

Professional Great dealership. Mike Bell was very professional and answered any of my questions I have. Tye Johnson was great in going over everything on the car. Great dealership. Mike Bell was very professional and answered any of my questions I have. Tye Johnson was great in going over everything on the car. David Hill was also great to be able to get me the deal that I wanted from Flow BMW Winston Salem. More

Professional and Quality Dealership! I have owned 7 BMW's over my life and just traded from a Porsche to my 4th M Series vehicle because I just like BMW's and the way they drive. This I have owned 7 BMW's over my life and just traded from a Porsche to my 4th M Series vehicle because I just like BMW's and the way they drive. This was my second vehicle purchased from Flow and I will tell you the experience was excellent. I worked closely with a great sales person Larry Harris that was responsive, honest and made me feel like he was working as my advocate. I am a touch customer and know a lot about the mechanical aspects of all my vehicles and would ask detailed questions that needed shop foreman expertise. Larry always got right back to me and completed answered any questions that I had. I know that when I purchase from Flow that I will be getting a quality vehicle and be treated with integrity. I would recommend Flow to anyone looking to purchase new or used BMW in the area! More

Smooth, Easy, and Effortless Transaction I recently purchased a a CPO vehicle from Flow BMW and it was the Ultimate Experience. I discovered the vehicle online, left a request for more info, I recently purchased a a CPO vehicle from Flow BMW and it was the Ultimate Experience. I discovered the vehicle online, left a request for more info, and was immediately acknowledged by Shakita whom directed my inquiry to the proper personnel. I received a call shortly thereafter from Jim Hodges (GM) who answered my questions, provided the necessary documents I needed, and even sent some additional pictures that I requested. My Salesman was Larry Harris whom has been a joy to work with. When I shared with Larry that I would be flying into town to finalize the transaction he arranged a ride (Mr. Brian Gatewood) whom was awaiting my arrival. Larry had my vehicle cleaned, detailed, & parked on the showroom floor for extra measure. Last but not least is Jonathan Rossman who brought it all together. He is so dedicated that he replied to an email that I sent after hours on on Christmas Eve. Wow! What more can I say about this team at Flow BMW except that they provided me the Ultimate Purchasing Experience. More

Service after the sale I purchased a nice certified pre-owned vehicle from Flow. Shortly after, I needed to have some minor service on the vehicle, and Larry was very accom I purchased a nice certified pre-owned vehicle from Flow. Shortly after, I needed to have some minor service on the vehicle, and Larry was very accommodating, prompt and professional. I had a tight timeframe and he provided a loaner so that I could get back to work. The service technician, Gary, took the time to inform me of the work they had done. I appreciate the “service after the sale” and would recommend anyone looking for a nice automobile to put Flow on their list. More

Excelleant dealership with outstanding customer service I can't speak highly enough of their BMW service department. They are always accommodating and Kenny in particular is excellent, extremely responsive I can't speak highly enough of their BMW service department. They are always accommodating and Kenny in particular is excellent, extremely responsive and willing to do whatever it takes to make his customers experience as pleasant as possible. More

Satisfied Customer David was my salesman. He seemed fairly new but did a great job at getting me what I needed. He has a great deal of patience because I became indecisi David was my salesman. He seemed fairly new but did a great job at getting me what I needed. He has a great deal of patience because I became indecisive once I found out the car I wanted was lacking amenities that I have became accustomed to. When he was busy or not available, Mike made sure I was taken care of and kept me laughing 🤣. I was very satisfied with the services I received. Dr. Nixon More

Exceptional Experience We were extremely pleased with our experience at Flow BMW. We found the exact car we were looking for, but it was in transit. The Sales Manager let We were extremely pleased with our experience at Flow BMW. We found the exact car we were looking for, but it was in transit. The Sales Manager let us use a loaner for about ten days until our car arrived at the dealership. The entire experience was pleasant, professional, and efficient. Shout out to Jim Brown (Sales) and Tye Johnson (Product Genius). They were most helpful, friendly, and accommodating. They deserve a Bonus! Tiffany Bishop (Finance) also did a lot to help us. Great folks to work with! More