Flow BMW

Excellent Dealership My experience with Flow BMW was exceptional. From the time I walked in the door, I was very impressed with Ken Teetor as my salesman. His knowledge of My experience with Flow BMW was exceptional. From the time I walked in the door, I was very impressed with Ken Teetor as my salesman. His knowledge of the vehicle, his treatment of me and my wife, his friendliness, his genuine desire that we get a great buying experience, and even after the sale, his insistence that we understand how to use all the amenities on the vehicle, all these traits and many more describe our association with Flow BMW. He sold me, not only on the car, but on the dealership and more importantly on himself. I genuinely feel that I can call Ken any time and he will help me with my vehicle in anyway he can. I can honestly say that Ken is the best! If you want to know what BMW is all about, see Ken. More

Excellent Customer Service As a returning customer, I just recently purchased my 3rd BMW from Flow and I have always had excellent service. Stephen Halstead has made sure every As a returning customer, I just recently purchased my 3rd BMW from Flow and I have always had excellent service. Stephen Halstead has made sure every detail was covered and that everything was to our satisfaction. Since our recent purchase he has followed up with us to make sure there are no issues. I have also been very pleased with the Service Dept at Flow, from scheduling service to recalls they have taken care of everything and in a timely manner. I would highly recommend if anyone is considering purchasing a BMW to visit Flow. More

I was very happy with the process of buying a car at Flow BMW. I am from Charlotte and most of the process happened before I even saw the car. My salesman, Andy Lowe, was very prompt in answering all of my BMW. I am from Charlotte and most of the process happened before I even saw the car. My salesman, Andy Lowe, was very prompt in answering all of my emails and phone calls. I liked the no-haggle pricing, especially because I thought they had the car priced very fairly and offered me a fair value for my trade as well. Once at the dealership, I was treated very courteously and professionally. The manager Todd stopped by to greet me and the financial services manager Robin was very knowledgeable and helpful as well. I bought a used car on the lower end of the price range of their vehicles and was still treated with as much respect as anyone else (which is not always the case). Todd and Andy both went out of their way to make sure I was very satisfied with my "new" car. I would highly recommend this dealership and will definitely check out their inventory the next time I am in the market for another car. More

Attentive and hard working staff to ensure you get right car at right price. Followed up with items owed at time of deal. Great dealership! car at right price. Followed up with items owed at time of deal. Great dealership! More

First, let me say I do not usually take the time to do a review; however, my experience at Flow was unlike any other car buying experience. The level of customer service from my advisor, Denise Williams, an review; however, my experience at Flow was unlike any other car buying experience. The level of customer service from my advisor, Denise Williams, and all the staff at Flow, from the moment I called the dealership to begin my search to the point of delivery, far exceeded my expectations. Denise worked diligently to find my perfect vehicle. Since I live over an hour from Flow, her communication was wonderul. I always knew the status of my search and was given many options along the way. Once my vehicle arrived Denise took the time to answer my questions and go over all the features included in my new BMW. I have already shared my experience Denise and Flow BMW with friends and family and will continue to do so when given the opportunity. More

My wife and I were referred to Denise by a friend and we couldnt have been happier. She went to great lengths trying to find us the right vehicle. We had told her our budget, a couple styles we were looking couldnt have been happier. She went to great lengths trying to find us the right vehicle. We had told her our budget, a couple styles we were looking for, and she spent over a week dealing with us picking and choosing the vehicles she had hand selected. We had been to a good amount of dealerships and she was one of the very few that wasnt pushy or aggressive with getting a sale. She took the time to make us happy and most important, satisfied. We would refer her to anyone that wants someone thats really going to go the extra mile in finding them the perfect vehicle. Flow BMW was great as a whole and we had a wonderful experience with buying our Certified pre-owned vehicle. Thank you Denise, we would buy from you again..... More

Knowledgeable, friendly, and helpful is what you will find with Kristin Kelly at Flow BMW. No need to shop anywhere else! Ms. Kelly will listen to your car needs and expertly match you with the perfect find with Kristin Kelly at Flow BMW. No need to shop anywhere else! Ms. Kelly will listen to your car needs and expertly match you with the perfect BMW. A+ for Flow BMW and their wonderful staff and service department. Not to mention the bonus free Saturday carwashes and cookies! More

Purchasing my vehicle was both a professional and pleasant experience from the moment I met my sales consultant. She listened to me and understood that affordability was central to my needs in choosi pleasant experience from the moment I met my sales consultant. She listened to me and understood that affordability was central to my needs in choosing a vehicle. All of the folks at Flow BMW were friendly and helped make the overall experience great. Far exceeded the usual experiences of buying a car! More

Never in my life would have I thought I would be writing a positive review after purchasing an automobile. Denise and the team behind her at Flow BMW were wonderful throughout our purchase process. I woul a positive review after purchasing an automobile. Denise and the team behind her at Flow BMW were wonderful throughout our purchase process. I would strongly recommend anyone interested in a BMW to contact Denise and Flow regardless of where you are located. We first tried the BMW dealership in Greensboro, closer to home. The experience there met my prior expectations and resulted in us not purchasing a vehicle for a myriad of reasons. We then broadened our search and started with phone inquiries that Denise handled adeptly. She was had everything ready for me when I arrived to test drive different vehicles and answered all of my questions competently and candidly. She discussed the various options (ordering v. lot inventory) available to satisfy my desires. During the subsequent negotiations Denise was kind, courteous and reasonable. She even brought the vehicle to us and spent a good amount of time ensuring my wife knew how to use all the features. Most astonishing is that she is willing to do the same with me at a later date because I could not break free from work at the time of delivery. This is the type of service I could only hope to receive when purchasing this type of vehicle. More

Had the BEST experience. Denise is the GREATEST!! She was nice and genuinely cared about what was best for us and didn't just try to sell us a car. Customer service like this is hard to find these days. was nice and genuinely cared about what was best for us and didn't just try to sell us a car. Customer service like this is hard to find these days. The next time I buy a car, I will call her first. I would recommend to anybody. More