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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

July 06, 2021

The service I received was fast and friendly. The shuttle is a nice service, and the driver was very friendly. I also liked being kept informed via text during service. More

by KFORD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 12, 2021 -

Flow Subaru of Charlottesville responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2021

Friendly and fast service. It was an easy scheduling process More

by SARAHKMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Jul 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

July 03, 2021

I am Grateful to be treated with respect and in a professional manner. More

by brodriguez68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hello , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We want all our customers to feel this way when leaving our dealership!

July 02, 2021

Good experience working w Rick and his colleagues in sales. More

by tim.clark0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

July 02, 2021

Very easy to schedule and process went smoothly! Even received a coupon. More

by rsmoore124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

July 02, 2021

service for warranty work was faster than expected, pleasant waiting area More

by JOHNDERNBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi John, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2021

Efficient, professional and courteous. Car was ready when promised. Enjoying my latest Subaru. More

by Marty S.
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi Marty, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

July 01, 2021

Every time I've taken my car into Umansky Subaru they've been nothing but kind and courteous, always up front about what they're going to be doing, and if they run into any issues. This time was no differen More

by HAINSWORTHHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 01, 2021

Josue was awesome and very helpful! Thanks for keeping my Crosstrek in great shape. More

by SUSAN.GREENWOOD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josue here at Umansky Subaru of Charlottesville! If you're ever in need of more help, please let us know! Take care!

July 01, 2021

Rick and Josh made things very easy and were professional and friendly. i will recommend to others. I was provided options and things were explained clearly, also it was very quick. More

by BOYANCEY455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

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