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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

July 01, 2021

Darcy is great to work with! Efficient, Professional and Friendly! More

by SUSAN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 06, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darcy here at Umansky Subaru of Charlottesville! We hope to see you soon!

June 30, 2021

Excellent service.. Gave me a great loaner car. Paid attention to my car needs. More

by MAYALAUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello Mayalaur, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

June 30, 2021

It is uncommon to encounter such a customer-friendly team who are genuinely willing and always sincerely available to listen, speak to, address concerns, explain, assist, work through, research, in a generou More

by anonymous Subaru customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Gillespie, Darcey Serio
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 30, 2021

We bought a used car and the staff was excellent esp. Rick at the Subaru location. Efficient but thorough. Thanks for the excellent support and service. More

by CAROLINEMARCHLONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello , thank you so much for your feedback! Rick will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 30, 2021

Service department always very accommodating. They take the extra step to make you feel welcome and appreciated. More

by VARMENGOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

June 30, 2021

Yesterday’s recall service was easy, fast and all went well. Appreciated the complimentary car wash too! More

by BLW2C54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello!! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

June 30, 2021

Good service on a recall. Did extra which was appreciated! I would recommend them to my friends. They take good care of you! I will return here for other service needs. More

by J4MATT4SAV315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to leave a review for us at Umansky Subaru of Charlottesville. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2021

Quick and seamless recall appointment. Received an appointment quickly to resolve two recalls. Crosstrek was ready at the estimated time. All costs covered by manufacturer. More

by lsk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi Hello, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 29, 2021

Polite professional staff. They always get me done and on the road on time for work in the morning. Thank you. More

by CDDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2021

I'm happy with the service at Umansky Subaru. Thanks. More

by MELANIELEEMORRIS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla, Chase Koehler
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi , we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

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