Flow Subaru of Charlottesville

Great service very knowledgeable about the Subaru vehicles Rick spent alot of time going over the 2021 Legacy. Also called the next day to make sure we were comfortable with the new car. vehicles Rick spent alot of time going over the 2021 Legacy. Also called the next day to make sure we were comfortable with the new car. More

The staff at Umansky Subaru was accommodating and polite. I enjoyed working with them on buying my brand new outback. Would recommend them to friends and family. I enjoyed working with them on buying my brand new outback. Would recommend them to friends and family. More

A nice waiting room, quiet for those of us reading or online. After some back and forth someone retrieved the magnet that had come dislodged from my car during a car wash. Whew, great sentimental val online. After some back and forth someone retrieved the magnet that had come dislodged from my car during a car wash. Whew, great sentimental value to that. Thanks guys! Always a pleasant experience although very far from my house. Yearly visit is enough! More

I was offered the manufacturer's recall upgrade to Starlink software, but had to decline yesterday due to projected 1 hour additional (software upgrade should not take that long!). Many thanks for th Starlink software, but had to decline yesterday due to projected 1 hour additional (software upgrade should not take that long!). Many thanks for the complimentary car wash, especially since our gravel road has been inordinately dusty lately! Outback purchased in winter at FL residence. More

I brought in my Forester to fix something that was recalled by the manufacturer. The staff was friendly from the start when I made the appointment to the finish when it was fixed. They even made a fol recalled by the manufacturer. The staff was friendly from the start when I made the appointment to the finish when it was fixed. They even made a follow up call to make sure everything was going well More

Very professional, kept me posted by the texts and by phone calls. Work done in one day. Received detailed print out of work done. Appreciated being able to communicate about the work on line. Very easy. phone calls. Work done in one day. Received detailed print out of work done. Appreciated being able to communicate about the work on line. Very easy. More

when i Scheduled my state inspection appointment on the phone I forgot her name but she was very friendly! When I showed up for my service appointment I was greeted very friendly and they were very efficie phone I forgot her name but she was very friendly! When I showed up for my service appointment I was greeted very friendly and they were very efficient. after i was all finished paying josue walked me out to my car! More

Very good experience, and much improved from other experiences in the recent past. Josue was very helpful and stayed in touch with me throughout, plus I was able to get a major service done on a Sat experiences in the recent past. Josue was very helpful and stayed in touch with me throughout, plus I was able to get a major service done on a Saturday, which I appreciated. More

My car was making an awful noise. I brought it in and it was something simple (tightening the lug nuts) and I was not charged. Thank you was something simple (tightening the lug nuts) and I was not charged. Thank you More

It was a smooth process from start to end. I am very pleased with Umansky's customer service and will return with car service needs. pleased with Umansky's customer service and will return with car service needs. More