Folsom Lake Ford - Service Center

Very Friendly, great service, actual care about the customer. Pick up service was prompt and courteous. Highly recommend this dealership. customer. Pick up service was prompt and courteous. Highly recommend this dealership. More

Big thank you to Lacy for excellent job on my ford edge and having my car wash and having my car wash More

Took care of all the service needs in a timely manner. Kept me informed of timing. Very pleasant staff. Kept me informed of timing. Very pleasant staff. More

I traveled from Oregon to have my service done at Folsom Lake Ford. The service advisors a very knowledgeable and explain in an easy to understand manner. Jim Z. answered all my questions and I look forward Lake Ford. The service advisors a very knowledgeable and explain in an easy to understand manner. Jim Z. answered all my questions and I look forward to returning. More

Always a great service job. Alway get a good response when requesting service. Days and times Alway get a good response when requesting service. Days and times More

My Quicklane service advisor, Jim Veilleux was great! Very kind and helpful. He also provided a discount based on my extended wait time which was much appreciated. My only feedback is, I requested a Very kind and helpful. He also provided a discount based on my extended wait time which was much appreciated. My only feedback is, I requested a five tire rotation and noticed while driving that my spare was loose. Fortunately I was able to tighten the lug nuts once I got home, which had me question that the rotation was done properly, Please be thorough next time. Thank you! More

I arrived at the Quick Lane without an appointment, looking for an oil change on my 2014 Shelby GT500. I was greeted by a very pleasant service writer named James. He told me it might take 2 hours to c looking for an oil change on my 2014 Shelby GT500. I was greeted by a very pleasant service writer named James. He told me it might take 2 hours to complete the service, which seemed reasonable without an appointment. James made sure I was comfortable in the waiting room, offering me refreshments. Within ONE hour, the car was finished, and the multipoint inspection and fluid top-offs were done to perfection. The entire experience was excellent! More

I have had excellent service in the past. I had just had new tires and brakes on my last car I had serviced. On this particular vehicle service visit, I ended up coming back twice more as the I had just had new tires and brakes on my last car I had serviced. On this particular vehicle service visit, I ended up coming back twice more as the parts were not available or did not arrive. Including the lock levers on the vehicle due to a recall, even though I had called two weeks prior and sent an txt and left VM. Mike D'Incecco was a great help, though the issue was not in his Dept. With his help and that of James Willis and his manager we were able to get things straightened out. More

Quicker then I thought. Super helpful and took me right in to help with my issue Super helpful and took me right in to help with my issue More

Was a very simple process to get my Bronco in even though I was a week early for my appt. Very courteous and customer service was a 10 . I was a week early for my appt. Very courteous and customer service was a 10 . More